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Review: 2019 Lincoln Navigator Black Label Defines Luxury
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Thursday, May 2, 2019
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 13-4-2 Date: 130402
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 13-4-2 Date: 130402
A/T Control - Slips, 5th Gear Start, Back Up Camera On in Drive
TSB 13-4-2
04/02/13
6F50/6F55 TRANSMISSION - SLIP/NEUTRAL OUT -
5TH GEAR START FROM STOP - BACKUP CAMERA
ON IN DRIVE - BUILT 3/13/2009 - 6/30/2010
FORD:
2009-2011 Taurus, Edge, Flex
2020 Lincoln Truck MKT FWD V6-3.7L Page 59
LINCOLN:
2009-2011 MKS, MKX
2010-2011 MKT
This article supersedes TSB 10-21-2 to update the Title, Issue Statement and the Service Procedure
ISSUE
Some 2009-2011 Edge, Taurus, Flex, MKS, MKX and 2010-2011 MKT vehicles equipped with a 6F50 or 6F55 transmissions and built on
3/13/2009 and through 6/30/2010 may intermittently exhibit one or more of the following concerns; transmission slipping or neutral-out, 5th gear
start from stop, backup camera on in Drive, or speed control dropping out or inoperative. This may be due to high resistance in the digital
transmission range (TR) sensor.
ACTION
Follow the Service Procedure steps to correct the concern.
SERVICE PROCEDURE
Check the TR sensor circuit resistance.
1. Disconnect connector C168 from the transmission.
2. Measure the resistance between the transmission connector pins:
^ 8 and 4
^ 8 and 5
^8 and 6
^8 and 7
a. The top row of the transmission's pins are numbered 1-10 from left to right. (Figure 1)
b. If any of the four measurements are above 5 Ohms, proceed to Step 3.
c. If all measurements are within specification, this article does not apply. Refer to the appropriate Workshop Manual (WSM) Section for
diagnosis and repair.
3. Replace the TR sensor. Refer to the WSM, Section 307-01.
a. Use only essential special service tool (ESST) 307-696 to remove the retaining pin that holds the TR sensor in the transmission case.
b. Attach ESST 307-696 to the transmission case with two (2) pan bolts.
2020 Lincoln Truck MKT FWD V6-3.7L Page 60
c. Slide the cylinder over the head of the retaining pin and tighten the nut on the threaded shaft to pull the cylinder up and retaining pin out of
the transmission case. (Figure 2)
d. Do not allow the park pawl actuator rod to become disengaged from the park pawl and the abutment. Keep the end of the park pawl actuator
rod behind the machined valve body mating surface of the transaxle case. If the park pawl actuator rod becomes disengaged from the park
pawl and the abutment, transaxle removal and disassembly is required to install the actuator rod. (Figure 3)
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified
causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
130402A 2009-2011 Edge, Flex, 2.5 Hrs.
MKX, MKS, Taurus and
2010-2011 MKT: Replace
The TR Sensor Includes
Time To Perform The
Diagnosis In The Service
Procedure
DEALER CODING
CONDITION
BASIC PART NO. CODE
7H557 42
2020 Lincoln Truck MKT FWD V6-3.7L Page 61
Disclaimer
A/T Control - Slips, 5th Gear Start, Back Up Camera On in Drive
TSB 13-4-2
04/02/13
6F50/6F55 TRANSMISSION - SLIP/NEUTRAL OUT -
5TH GEAR START FROM STOP - BACKUP CAMERA
ON IN DRIVE - BUILT 3/13/2009 - 6/30/2010
FORD:
2009-2011 Taurus, Edge, Flex
2020 Lincoln Truck MKT FWD V6-3.7L Page 59
LINCOLN:
2009-2011 MKS, MKX
2010-2011 MKT
This article supersedes TSB 10-21-2 to update the Title, Issue Statement and the Service Procedure
ISSUE
Some 2009-2011 Edge, Taurus, Flex, MKS, MKX and 2010-2011 MKT vehicles equipped with a 6F50 or 6F55 transmissions and built on
3/13/2009 and through 6/30/2010 may intermittently exhibit one or more of the following concerns; transmission slipping or neutral-out, 5th gear
start from stop, backup camera on in Drive, or speed control dropping out or inoperative. This may be due to high resistance in the digital
transmission range (TR) sensor.
ACTION
Follow the Service Procedure steps to correct the concern.
SERVICE PROCEDURE
Check the TR sensor circuit resistance.
1. Disconnect connector C168 from the transmission.
2. Measure the resistance between the transmission connector pins:
^ 8 and 4
^ 8 and 5
^8 and 6
^8 and 7
a. The top row of the transmission's pins are numbered 1-10 from left to right. (Figure 1)
b. If any of the four measurements are above 5 Ohms, proceed to Step 3.
c. If all measurements are within specification, this article does not apply. Refer to the appropriate Workshop Manual (WSM) Section for
diagnosis and repair.
3. Replace the TR sensor. Refer to the WSM, Section 307-01.
a. Use only essential special service tool (ESST) 307-696 to remove the retaining pin that holds the TR sensor in the transmission case.
b. Attach ESST 307-696 to the transmission case with two (2) pan bolts.
2020 Lincoln Truck MKT FWD V6-3.7L Page 60
c. Slide the cylinder over the head of the retaining pin and tighten the nut on the threaded shaft to pull the cylinder up and retaining pin out of
the transmission case. (Figure 2)
d. Do not allow the park pawl actuator rod to become disengaged from the park pawl and the abutment. Keep the end of the park pawl actuator
rod behind the machined valve body mating surface of the transaxle case. If the park pawl actuator rod becomes disengaged from the park
pawl and the abutment, transaxle removal and disassembly is required to install the actuator rod. (Figure 3)
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified
causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
130402A 2009-2011 Edge, Flex, 2.5 Hrs.
MKX, MKS, Taurus and
2010-2011 MKT: Replace
The TR Sensor Includes
Time To Perform The
Diagnosis In The Service
Procedure
DEALER CODING
CONDITION
BASIC PART NO. CODE
7H557 42
2020 Lincoln Truck MKT FWD V6-3.7L Page 61
Disclaimer
2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 11-11-16 Date: 111118
2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 11-11-16 Date: 111118
Navigation Radio - Sirius Radio Update Process Failure
TSB 11-11-16
11/18/11
SIRIUS RADIO WITH NAVIGATION - VARIOUS
FUNCTIONALITY CONCERNS - BUILT ON OR
BEFORE 3/8/2010
FORD:
2010 Fusion, Mustang, Taurus
2009-2010 E-150, E-250, E-350, Edge,
Escape, Expedition, Explorer Sport Trac,
Explorer, F-150, F-250, F-350, F-450, Flex
LINCOLN:
2009-2010 MKS
2010 MKZ
2009-2010 MKX, Navigator
2010 MKT
MERCURY:
2010 Milan
2009-2010 Mariner, Mountaineer
This article supersedes TSB 10-20-11 to update the Issue Statement and Service Procedure
ISSUE
Some 2009-2010 vehicles equipped with Sirius Radio and Navigation, built on or before 3/8/2010, may exhibit intermittent Sirius traffic flow and
incident information appearing and disappearing in metropolitan areas, a repeat traffic incident warning every 2 minutes in some areas, VIN number
displayed in the Navigation system does not match the vehicle, Jukebox cannot delete or shuffle songs, and MKZ (without THX) speakers fade
incorrectly
ACTION
Follow the Service Procedure steps to correct the condition
2020 Lincoln Truck MKT FWD V6-3.7L Page 58
SERVICE PROCEDURE
NOTE
ATTEMPTING THIS UPDATE ON A VEHICLE THAT DOES NOT REQUIRE IT WILL DAMAGE THE AUDIO CONTROL MODULE
(ACM)
1. Confirm vehicle build date:
a. If build date is on or after 3/9/2010, do not continue with this article Refer to Workshop Manual, Section 415-00, for normal diagnostics
b. If build date is on or before 3/8/2010, proceed to Step 2
2. Check the navigation system software level
Press the information (i) button, select System Info tab, and check the last line for the software level (eg SW: B1UXXXX):
a. If software level is one of the following:
B1U32025, B1U52011, or B1U62015,
proceed to Step 3
b. If 2009 Lincoln MKS with navigation system and software level B1U32025, contact Helm Inc. at 1-888-737-8782, prompt 1, for a new kit
Kit can be identified by the included DVD, FCS-21099DVD2. After kit is received, proceed to Step 3.
c. If software level is not B1U32025, B1U42015, B1U52011, or B1U62015, do not continue with this article Refer to Workshop Manual,
Section 415-00, for normal diagnostics
3. Perform software update:
a. Locate update kit, FCS-21099-KIT Kits were originally shipped to dealerships mid-March 2010 Kit (FCS-21099-KIT) includes one (1) CD
(FCS-21099-CD), one (1) DVD (FCS-21099-DVD or FCS-21099DVD2), one (1) Instruction Sheet (FCS-21099-INS)
If a new kit is needed, contact Helm Inc at 1-888-737-8782, prompt 1.
b. Update the Navigation system using FCS-21099KIT
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies are not altered by a TSB Warranty/ESP coverage limits are determined by the identified
causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
111116A Update The Navigation 0.3 Hr.
System
DEALER CODING
CONDITION
BASIC PART NO. CODE
10E887 04
Navigation Radio - Sirius Radio Update Process Failure
TSB 11-11-16
11/18/11
SIRIUS RADIO WITH NAVIGATION - VARIOUS
FUNCTIONALITY CONCERNS - BUILT ON OR
BEFORE 3/8/2010
FORD:
2010 Fusion, Mustang, Taurus
2009-2010 E-150, E-250, E-350, Edge,
Escape, Expedition, Explorer Sport Trac,
Explorer, F-150, F-250, F-350, F-450, Flex
LINCOLN:
2009-2010 MKS
2010 MKZ
2009-2010 MKX, Navigator
2010 MKT
MERCURY:
2010 Milan
2009-2010 Mariner, Mountaineer
This article supersedes TSB 10-20-11 to update the Issue Statement and Service Procedure
ISSUE
Some 2009-2010 vehicles equipped with Sirius Radio and Navigation, built on or before 3/8/2010, may exhibit intermittent Sirius traffic flow and
incident information appearing and disappearing in metropolitan areas, a repeat traffic incident warning every 2 minutes in some areas, VIN number
displayed in the Navigation system does not match the vehicle, Jukebox cannot delete or shuffle songs, and MKZ (without THX) speakers fade
incorrectly
ACTION
Follow the Service Procedure steps to correct the condition
2020 Lincoln Truck MKT FWD V6-3.7L Page 58
SERVICE PROCEDURE
NOTE
ATTEMPTING THIS UPDATE ON A VEHICLE THAT DOES NOT REQUIRE IT WILL DAMAGE THE AUDIO CONTROL MODULE
(ACM)
1. Confirm vehicle build date:
a. If build date is on or after 3/9/2010, do not continue with this article Refer to Workshop Manual, Section 415-00, for normal diagnostics
b. If build date is on or before 3/8/2010, proceed to Step 2
2. Check the navigation system software level
Press the information (i) button, select System Info tab, and check the last line for the software level (eg SW: B1UXXXX):
a. If software level is one of the following:
B1U32025, B1U52011, or B1U62015,
proceed to Step 3
b. If 2009 Lincoln MKS with navigation system and software level B1U32025, contact Helm Inc. at 1-888-737-8782, prompt 1, for a new kit
Kit can be identified by the included DVD, FCS-21099DVD2. After kit is received, proceed to Step 3.
c. If software level is not B1U32025, B1U42015, B1U52011, or B1U62015, do not continue with this article Refer to Workshop Manual,
Section 415-00, for normal diagnostics
3. Perform software update:
a. Locate update kit, FCS-21099-KIT Kits were originally shipped to dealerships mid-March 2010 Kit (FCS-21099-KIT) includes one (1) CD
(FCS-21099-CD), one (1) DVD (FCS-21099-DVD or FCS-21099DVD2), one (1) Instruction Sheet (FCS-21099-INS)
If a new kit is needed, contact Helm Inc at 1-888-737-8782, prompt 1.
b. Update the Navigation system using FCS-21099KIT
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies are not altered by a TSB Warranty/ESP coverage limits are determined by the identified
causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
111116A Update The Navigation 0.3 Hr.
System
DEALER CODING
CONDITION
BASIC PART NO. CODE
10E887 04
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-20-6 Date: 101025
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-20-6 Date: 101025
Collision Avoidance - BLIS/CTA False DTC B11D6:15
TSB 10-20-6
10/25/10
BLIND SPOT INFORMATION SYSTEM (BLIS) AND
CROSS TRAFFIC ALERT (CTA) - FALSE DTC
B11D6:15 WITH INTERMITTENT FAULTS-BUILT ON
OR BEFORE 5/21/2010.
FORD:
2010 Fusion, Taurus
LINCOLN:
2010 MKZ, MKT
MERCURY:
2010 Milan
This article supersedes TSB 10-15-4 to update the Service Labor Time Standards.
2020 Lincoln Truck MKT FWD V6-3.7L Page 54
ISSUE
Some 2010 Taurus vehicles built on or before 5/11/2010, 2010 MKT built on or before 05/05/2010 and 2010 Fusion, Milan and MKZ built on or
before 5/21/2010, equipped with Blind Spot Information System (BLIS) and Cross Traffic Alert (CTA) may exhibit a BLIS fault. The error clears
after a key cycle but can reappear at a later time and diagnostic trouble code (DTC) B11D6:15 is present. This condition may be attributed to the
software of the left hand (LH) or right hand (RH) side obstacle detection control modules (SOD), or a connector pin fit issue at the exterior rear view
mirror glass sub-assembly LED connector.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
NOTE
DO NOT PERFORM A SELF TEST ON THE SOD MODULES PRIOR TO CHECKING FOR DTC(S). RUNNING A SELF TEST WILL
CLEAR DTC(S) AND ITS HISTORY IF THE CONDITION IS INTERMITTENT.
1. Using Integrated Diagnostic System (IDS) scan tool, check for DTCs in the SOD module.
a. If DTC B11D6:15 is present, clear the DTC and continue to Step 2.
b. If other DTCs are present, follow normal diagnosis procedures, refer to the Workshop Manual (WSM), Section 419-04 for Side and Rear
Vision. Do not continue with this procedure.
NOTE
IN SOME CASES, IF NO DTC'S ARE PRESENT IT IS POSSIBLE THAT THEY HAVE BEEN CLEARED VIA AN EARLIER
DIAGNOSTICS SELF TEST, IT IS RECOMMENDED TO FOLLOW NORMAL DIAGNOSIS IN WSM, SECTION 419-04.
2. Check vehicle application built dates and module software level using IDS scan tool.
a. IDS Scan Tool Software Level Check Procedure.
(1) Connect service tool to the vehicle via the data communication link (DCL).
(2) Identify (ID) the vehicle.
(3) Select Log Viewer - Technical View (Full Diagnostic) Tab. (Figure 1)
(4) Scroll down the page and locate both
SODL_FILENAME = XXXX-XXXX-XX
for left side SOD and
SODR_FILENAME = XXXX-XXXX-XX
for right side SOD modules software part number.
3. For Taurus and MKT vehicles built on or before 9/28/2009 and Fusion, Milan and MKZ vehicles built on or before 10/15/2009 check the SOD
module software part number. For vehicles built after these date ranges proceed to step 5.
a. If the module software contains part number 9E5T-14D368-AH or a later version, do not reprogram the module, the module already contains
the latest software, proceed to Step 5.
b. If the module software part numbers ends with a suffix of AA, AB, AC, AD, AE, AF, AG, reprogram the left and right SOD modules to the
latest calibration using IDS release 63.12 and higher. This new calibration is not included in the VCM 2009.9 DVD. Calibration files may
also be obtained at the website. Proceed to Step 4.
2020 Lincoln Truck MKT FWD V6-3.7L Page 55
4. IDS Scan Tool SOD Programming Procedure.
a. With IDS already installed.
b. Select Module Programming.
c. Select Module Reprogramming and select SOD-L.
d. Follow the screens on IDS as outlined; this will reprogram both SOD left and right side modules.
NOTE
THE IDS SCAN TOOL PROGRAM WILL REPROGRAM BOTH THE LEFT AND RIGHT SIDE SOD MODULES AT THE SAME TIME.
FOLLOW THE COORDINATED REPROGRAMMING PROCEDURE EXACTLY AS OUTLINED BY THE IDS SCAN TOOL. FAILURE
TO FOLLOW THE KEY CYCLE PROCEDURE WITHOUT WAITING FOR THE IDS PROMPTS WILL CAUSE THE COORDINATED
REPROGRAMMING TO FAIL.
5. Remove appropriate LH and/or RH exterior rear view mirror glass subassemblies per WSM Section 501-09.
6. Inspect the BLIS exterior rear view mirrors glass subassembly connectors for spread or damaged terminals. (Figures 2-3):
a. If the terminals are damaged at the exterior rear view mirror glass subassembly, replace the exterior rear view mirror assembly. Refer to
WSM, Section 501-09.
b. If no damage is found, verify terminal pins are clean and tight.
(1) Place a dab of Motorcraft(R) Electrical Grease on the front and rear of the female terminal connectors.
(2) Place a dab of Motorcraft(R) Electrical Grease on the rear of the male terminal connector to create a weather tight seal. (Figures 2-3)
(3) Reinstall appropriate exterior rear view mirrors glass sub-assemblies per WSM, Section 501-09.
(4) Proceed to Step 7.
7. Use the exterior mirror control switch for proper control operation, cycle the mirrors up and down and left and right, stalling the mirror for 5
seconds at each position. Use the scan tool and check for any SOD faults. If no faults are present, return the vehicle to the customer; the vehicle
is fixed. If B11D6:15 fault is still present, proceed to Step 8.
2020 Lincoln Truck MKT FWD V6-3.7L Page 56
8. For Taurus vehicles built on or before 5/11/2010, MKT vehicles built on or before 5/05/2010, and Fusion, Milan and MKZ vehicles built prior to
5/21/2010, replace the appropriate exterior left and/or right side complete mirror assembly per WSM Section 501-09. Refer to the parts list for
the correct mirror application.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
102006A 2010 Fusion, Milan, MKT, 0.5 Hr.
MKZ, Taurus: Check
DTCs, Module Software
Level, Includes Time To
Inspect And Grease
Terminals (May Be
Claimed With Operation C,
D, E, F Or G)
102006B 2010 Fusion, Milan, MKT, 0.6 Hr.
MKZ, Taurus: Check
DTCs, Module Software
Level, Includes Time To
Inspect, Grease Terminals
And Reprogram The Left
And Right SOD Modules
(May Be Claimed With
Operation C, D, E, F, Or
G)
102006C 2010 Fusion, Milan, MKZ: 0.3 Hr.
Replace One (1) Exterior
Rear View Mirror (May Be
Claimed With Operation A
Or B)
102006C 2010 Taurus: Replace One 0.2 Hr
(1) Exterior Rear View
Mirror (May Be Claimed
With Operation A Or B)
102006D 2010 Taurus: Replace Two 0.3 Hr
(2) Exterior Rear View
Mirrors (May Be Claimed
With Operation A Or B)
102006D 2010 Fusion, Milan, MKZ: 0.5 Hr.
Replace Two (2) Exterior
Rear View Mirrors (May Be
Claimed With Operation A
2020 Lincoln Truck MKT FWD V6-3.7L Page 57
Or B)
102006E 2010 MKT: Replace One 0.4 Hr
(1) Exterior Rear View
Mirror (May Be Claimed
With Operation A, B Or G)
102006F 2010 MKT: Replace Two 0.8 Hr
(2) Exterior Rear View
Mirrors (May Be Claimed
With Operation A, B Or G)
102006G 2010 MKT: Includes Time 1.0 Hr.
To Paint One (1) Or Two
(2) Exterior Rear View
Mirror(s) Includes Time For
P101 (May Be Claimed
With Operation A, B, E Or
F)
DEALER CODING
CONDITION
BASIC PART NO. CODE
17K707 42
Disclaimer
Collision Avoidance - BLIS/CTA False DTC B11D6:15
TSB 10-20-6
10/25/10
BLIND SPOT INFORMATION SYSTEM (BLIS) AND
CROSS TRAFFIC ALERT (CTA) - FALSE DTC
B11D6:15 WITH INTERMITTENT FAULTS-BUILT ON
OR BEFORE 5/21/2010.
FORD:
2010 Fusion, Taurus
LINCOLN:
2010 MKZ, MKT
MERCURY:
2010 Milan
This article supersedes TSB 10-15-4 to update the Service Labor Time Standards.
2020 Lincoln Truck MKT FWD V6-3.7L Page 54
ISSUE
Some 2010 Taurus vehicles built on or before 5/11/2010, 2010 MKT built on or before 05/05/2010 and 2010 Fusion, Milan and MKZ built on or
before 5/21/2010, equipped with Blind Spot Information System (BLIS) and Cross Traffic Alert (CTA) may exhibit a BLIS fault. The error clears
after a key cycle but can reappear at a later time and diagnostic trouble code (DTC) B11D6:15 is present. This condition may be attributed to the
software of the left hand (LH) or right hand (RH) side obstacle detection control modules (SOD), or a connector pin fit issue at the exterior rear view
mirror glass sub-assembly LED connector.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
NOTE
DO NOT PERFORM A SELF TEST ON THE SOD MODULES PRIOR TO CHECKING FOR DTC(S). RUNNING A SELF TEST WILL
CLEAR DTC(S) AND ITS HISTORY IF THE CONDITION IS INTERMITTENT.
1. Using Integrated Diagnostic System (IDS) scan tool, check for DTCs in the SOD module.
a. If DTC B11D6:15 is present, clear the DTC and continue to Step 2.
b. If other DTCs are present, follow normal diagnosis procedures, refer to the Workshop Manual (WSM), Section 419-04 for Side and Rear
Vision. Do not continue with this procedure.
NOTE
IN SOME CASES, IF NO DTC'S ARE PRESENT IT IS POSSIBLE THAT THEY HAVE BEEN CLEARED VIA AN EARLIER
DIAGNOSTICS SELF TEST, IT IS RECOMMENDED TO FOLLOW NORMAL DIAGNOSIS IN WSM, SECTION 419-04.
2. Check vehicle application built dates and module software level using IDS scan tool.
a. IDS Scan Tool Software Level Check Procedure.
(1) Connect service tool to the vehicle via the data communication link (DCL).
(2) Identify (ID) the vehicle.
(3) Select Log Viewer - Technical View (Full Diagnostic) Tab. (Figure 1)
(4) Scroll down the page and locate both
SODL_FILENAME = XXXX-XXXX-XX
for left side SOD and
SODR_FILENAME = XXXX-XXXX-XX
for right side SOD modules software part number.
3. For Taurus and MKT vehicles built on or before 9/28/2009 and Fusion, Milan and MKZ vehicles built on or before 10/15/2009 check the SOD
module software part number. For vehicles built after these date ranges proceed to step 5.
a. If the module software contains part number 9E5T-14D368-AH or a later version, do not reprogram the module, the module already contains
the latest software, proceed to Step 5.
b. If the module software part numbers ends with a suffix of AA, AB, AC, AD, AE, AF, AG, reprogram the left and right SOD modules to the
latest calibration using IDS release 63.12 and higher. This new calibration is not included in the VCM 2009.9 DVD. Calibration files may
also be obtained at the website. Proceed to Step 4.
2020 Lincoln Truck MKT FWD V6-3.7L Page 55
4. IDS Scan Tool SOD Programming Procedure.
a. With IDS already installed.
b. Select Module Programming.
c. Select Module Reprogramming and select SOD-L.
d. Follow the screens on IDS as outlined; this will reprogram both SOD left and right side modules.
NOTE
THE IDS SCAN TOOL PROGRAM WILL REPROGRAM BOTH THE LEFT AND RIGHT SIDE SOD MODULES AT THE SAME TIME.
FOLLOW THE COORDINATED REPROGRAMMING PROCEDURE EXACTLY AS OUTLINED BY THE IDS SCAN TOOL. FAILURE
TO FOLLOW THE KEY CYCLE PROCEDURE WITHOUT WAITING FOR THE IDS PROMPTS WILL CAUSE THE COORDINATED
REPROGRAMMING TO FAIL.
5. Remove appropriate LH and/or RH exterior rear view mirror glass subassemblies per WSM Section 501-09.
6. Inspect the BLIS exterior rear view mirrors glass subassembly connectors for spread or damaged terminals. (Figures 2-3):
a. If the terminals are damaged at the exterior rear view mirror glass subassembly, replace the exterior rear view mirror assembly. Refer to
WSM, Section 501-09.
b. If no damage is found, verify terminal pins are clean and tight.
(1) Place a dab of Motorcraft(R) Electrical Grease on the front and rear of the female terminal connectors.
(2) Place a dab of Motorcraft(R) Electrical Grease on the rear of the male terminal connector to create a weather tight seal. (Figures 2-3)
(3) Reinstall appropriate exterior rear view mirrors glass sub-assemblies per WSM, Section 501-09.
(4) Proceed to Step 7.
7. Use the exterior mirror control switch for proper control operation, cycle the mirrors up and down and left and right, stalling the mirror for 5
seconds at each position. Use the scan tool and check for any SOD faults. If no faults are present, return the vehicle to the customer; the vehicle
is fixed. If B11D6:15 fault is still present, proceed to Step 8.
2020 Lincoln Truck MKT FWD V6-3.7L Page 56
8. For Taurus vehicles built on or before 5/11/2010, MKT vehicles built on or before 5/05/2010, and Fusion, Milan and MKZ vehicles built prior to
5/21/2010, replace the appropriate exterior left and/or right side complete mirror assembly per WSM Section 501-09. Refer to the parts list for
the correct mirror application.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
102006A 2010 Fusion, Milan, MKT, 0.5 Hr.
MKZ, Taurus: Check
DTCs, Module Software
Level, Includes Time To
Inspect And Grease
Terminals (May Be
Claimed With Operation C,
D, E, F Or G)
102006B 2010 Fusion, Milan, MKT, 0.6 Hr.
MKZ, Taurus: Check
DTCs, Module Software
Level, Includes Time To
Inspect, Grease Terminals
And Reprogram The Left
And Right SOD Modules
(May Be Claimed With
Operation C, D, E, F, Or
G)
102006C 2010 Fusion, Milan, MKZ: 0.3 Hr.
Replace One (1) Exterior
Rear View Mirror (May Be
Claimed With Operation A
Or B)
102006C 2010 Taurus: Replace One 0.2 Hr
(1) Exterior Rear View
Mirror (May Be Claimed
With Operation A Or B)
102006D 2010 Taurus: Replace Two 0.3 Hr
(2) Exterior Rear View
Mirrors (May Be Claimed
With Operation A Or B)
102006D 2010 Fusion, Milan, MKZ: 0.5 Hr.
Replace Two (2) Exterior
Rear View Mirrors (May Be
Claimed With Operation A
2020 Lincoln Truck MKT FWD V6-3.7L Page 57
Or B)
102006E 2010 MKT: Replace One 0.4 Hr
(1) Exterior Rear View
Mirror (May Be Claimed
With Operation A, B Or G)
102006F 2010 MKT: Replace Two 0.8 Hr
(2) Exterior Rear View
Mirrors (May Be Claimed
With Operation A, B Or G)
102006G 2010 MKT: Includes Time 1.0 Hr.
To Paint One (1) Or Two
(2) Exterior Rear View
Mirror(s) Includes Time For
P101 (May Be Claimed
With Operation A, B, E Or
F)
DEALER CODING
CONDITION
BASIC PART NO. CODE
17K707 42
Disclaimer
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-21-6 Date: 101108
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-21-6 Date: 101108
Engine Controls - DTC's P2111/P2112/Low Idle Speed
TSB 10-21-6
11/08/10
DTC P2111 OR P2112, OR LOWER THAN DESIRED
ENGINE IDLE SPEED, ENGINE IDLE SPEED
FLUCTUATES WITH OR WITHOUT DTCS
FORD:
2010-2011 Focus, Fusion, Taurus
2010 E-150, E-250, Edge, F-150
2010-2011 Flex
LINCOLN:
2010-2011 MKS, MKZ
2010 MKX
2010-2011 MKT
ISSUE
Some 2010 Edge, MKX, F-150, E-Series,
2010-2011 Flex, MKT, Focus, Taurus, MKS, Fusion and MKZ vehicles with any of the following engines:
2.0L, 3.5L (excluding GTDI), 3.7L and 4.6L 2V, may exhibit Diagnostic Trouble Codes (DTCs) P2111, P2112, or the idle speed drops lower than
desired and/or fluctuates. The idle speed concern can be intermittent and DTCs P2111, P2112 may or may not be present.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Determine engine build date. Refer to Workshop Manual (WSM), Section 303-01, Engine Identification for details.
a. If engine build date is within date range indicated below, proceed to Step 2.
^ 2.0L - 2/11/2010-8/2/2010
^ 3.5L and 3.7L - 3/1/2010-8/3/2010
^ 4.6L 2V - 5/7/2010-8/2/2010
b. If engine build date is not within range in 1A, do not continue with this article. Refer to Powertrain Control/Emissions Diagnostics (PC/ED)
manual for normal diagnostics.
2. If vehicle exhibits any of the following symptoms, replace the throttle body. Refer to WSM, Section 303-04.
^ DTC P2111 and/or PP2112
^ Idle speed lower than desired
^ Idle speed fluctuates
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
2020 Lincoln Truck MKT FWD V6-3.7L Page 53
OPERATION DESCRIPTION TIME
102106A 2010 F-150 4.6L: Check 0.6 Hr.
DTCs And Replace The
Throttle Body (Do Not Use
With Any Other Labor
Operations)
102106A 2010-2011 Econoline 4.6L 0.8 Hr.
150, 250: Check DTCs
And Replace The Throttle
Body (Do Not Use With
Any Other Labor
Operations)
102106A 2010-2011 Fusion, MKZ, 0.6 Hr.
Taurus, And Flex 2010
Edge, MKX 3.5L DOHC:
Check DTCs And Replace
The Throttle Body (Do Not
Use With Any Other Labor
Operations)
102106A 2010-2011 MKS, MKT 0.6 Hr.
3.7L: Check DTCs And
Replace The Throttle Body
(Do Not Use With Any
Other Labor Operations)
102106A 2010-2011 Focus 2.0L 0.6 Hr.
DOHC: Check DTCs And
Replace The Throttle Body
(Do Not Use With Any
Other Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
9E926 D4
Engine Controls - DTC's P2111/P2112/Low Idle Speed
TSB 10-21-6
11/08/10
DTC P2111 OR P2112, OR LOWER THAN DESIRED
ENGINE IDLE SPEED, ENGINE IDLE SPEED
FLUCTUATES WITH OR WITHOUT DTCS
FORD:
2010-2011 Focus, Fusion, Taurus
2010 E-150, E-250, Edge, F-150
2010-2011 Flex
LINCOLN:
2010-2011 MKS, MKZ
2010 MKX
2010-2011 MKT
ISSUE
Some 2010 Edge, MKX, F-150, E-Series,
2010-2011 Flex, MKT, Focus, Taurus, MKS, Fusion and MKZ vehicles with any of the following engines:
2.0L, 3.5L (excluding GTDI), 3.7L and 4.6L 2V, may exhibit Diagnostic Trouble Codes (DTCs) P2111, P2112, or the idle speed drops lower than
desired and/or fluctuates. The idle speed concern can be intermittent and DTCs P2111, P2112 may or may not be present.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Determine engine build date. Refer to Workshop Manual (WSM), Section 303-01, Engine Identification for details.
a. If engine build date is within date range indicated below, proceed to Step 2.
^ 2.0L - 2/11/2010-8/2/2010
^ 3.5L and 3.7L - 3/1/2010-8/3/2010
^ 4.6L 2V - 5/7/2010-8/2/2010
b. If engine build date is not within range in 1A, do not continue with this article. Refer to Powertrain Control/Emissions Diagnostics (PC/ED)
manual for normal diagnostics.
2. If vehicle exhibits any of the following symptoms, replace the throttle body. Refer to WSM, Section 303-04.
^ DTC P2111 and/or PP2112
^ Idle speed lower than desired
^ Idle speed fluctuates
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
2020 Lincoln Truck MKT FWD V6-3.7L Page 53
OPERATION DESCRIPTION TIME
102106A 2010 F-150 4.6L: Check 0.6 Hr.
DTCs And Replace The
Throttle Body (Do Not Use
With Any Other Labor
Operations)
102106A 2010-2011 Econoline 4.6L 0.8 Hr.
150, 250: Check DTCs
And Replace The Throttle
Body (Do Not Use With
Any Other Labor
Operations)
102106A 2010-2011 Fusion, MKZ, 0.6 Hr.
Taurus, And Flex 2010
Edge, MKX 3.5L DOHC:
Check DTCs And Replace
The Throttle Body (Do Not
Use With Any Other Labor
Operations)
102106A 2010-2011 MKS, MKT 0.6 Hr.
3.7L: Check DTCs And
Replace The Throttle Body
(Do Not Use With Any
Other Labor Operations)
102106A 2010-2011 Focus 2.0L 0.6 Hr.
DOHC: Check DTCs And
Replace The Throttle Body
(Do Not Use With Any
Other Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
9E926 D4
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-20-8 Date: 101025
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-20-8 Date: 101025
Engine Controls - Tip-in Delayed Shift Between 15-20MPH
TSB 10-20-8
10/25/10
TIP-IN DELAYED SHIFT AT SPEEDS BETWEEN 15-20
MPH (24-32 KM/H)
FORD:
2010 Taurus, Flex
LINCOLN:
2010 MKS, MKT
ISSUE
Some 2010 Taurus, Flex, MKS and MKT vehicles may exhibit an automatic transmission tip-in delay/hesitation shift at speeds between 15-20 MPH
(24-32 Km/h). A new calibration is available that will improve shift feel on a tip-in between 15-20 MPH (24-32 Km/h).
ACTION
Reprogram the PCM to the latest calibration using IDS release 69.03 and higher. This new calibration is not included in the VCM 2010.9 DVD.
Calibration files may also be obtained at the website.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
102008A 2010 Flex, Taurus, MKS, 0.3 Hr.
MKT: Reprogram The
PCM (Do Not Use With
Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
2020 Lincoln Truck MKT FWD V6-3.7L Page 52
RECAL 04
Engine Controls - Tip-in Delayed Shift Between 15-20MPH
TSB 10-20-8
10/25/10
TIP-IN DELAYED SHIFT AT SPEEDS BETWEEN 15-20
MPH (24-32 KM/H)
FORD:
2010 Taurus, Flex
LINCOLN:
2010 MKS, MKT
ISSUE
Some 2010 Taurus, Flex, MKS and MKT vehicles may exhibit an automatic transmission tip-in delay/hesitation shift at speeds between 15-20 MPH
(24-32 Km/h). A new calibration is available that will improve shift feel on a tip-in between 15-20 MPH (24-32 Km/h).
ACTION
Reprogram the PCM to the latest calibration using IDS release 69.03 and higher. This new calibration is not included in the VCM 2010.9 DVD.
Calibration files may also be obtained at the website.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
102008A 2010 Flex, Taurus, MKS, 0.3 Hr.
MKT: Reprogram The
PCM (Do Not Use With
Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
2020 Lincoln Truck MKT FWD V6-3.7L Page 52
RECAL 04
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-9-5 Date: 100524
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-9-5 Date: 100524
Entertainment System - Rapid Click From Glove Box Area
TSB 10-9-5
05/24/10
FACTORY INSTALLED DUAL HEADREST DVD
SYSTEM - CONTINUOUS RAPID RELAY CLICKING
BEHIND INSTRUMENT PANEL GLOVE BOX - BUILT
10/26/2009 TO 2/12/2010
FORD:
2010 Flex
LINCOLN:
2010 MKT
ISSUE
Some 2010 Ford Flex and Lincoln MKT vehicles built from 10/26/2009 to 2/12/2010 and equipped with factory installed dual headrest DVD
system, may experience a continuous rapid relay clicking sound coming from behind the instrument panel glove box. This is due to a concern with
the Rear Entertainment Module (RETM).
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Lower the glove box to gain access to the RETM.
2. Turn the ignition key to the on position.
3. Turn on the rear DVD player.
4. Listen for a rapid clicking noise coming from the RETM.
2020 Lincoln Truck MKT FWD V6-3.7L Page 51
a. If the noise is not coming from the module do not continue with the procedure, continue with normal diagnostics.
b. If the noise is coming from the RETM, replace the module. Refer to the Workshop Manual, Section 415-00.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100905A 2010 Flex, MKT: Replace 0.4 Hr.
The RETM (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
19A164 42
Entertainment System - Rapid Click From Glove Box Area
TSB 10-9-5
05/24/10
FACTORY INSTALLED DUAL HEADREST DVD
SYSTEM - CONTINUOUS RAPID RELAY CLICKING
BEHIND INSTRUMENT PANEL GLOVE BOX - BUILT
10/26/2009 TO 2/12/2010
FORD:
2010 Flex
LINCOLN:
2010 MKT
ISSUE
Some 2010 Ford Flex and Lincoln MKT vehicles built from 10/26/2009 to 2/12/2010 and equipped with factory installed dual headrest DVD
system, may experience a continuous rapid relay clicking sound coming from behind the instrument panel glove box. This is due to a concern with
the Rear Entertainment Module (RETM).
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Lower the glove box to gain access to the RETM.
2. Turn the ignition key to the on position.
3. Turn on the rear DVD player.
4. Listen for a rapid clicking noise coming from the RETM.
2020 Lincoln Truck MKT FWD V6-3.7L Page 51
a. If the noise is not coming from the module do not continue with the procedure, continue with normal diagnostics.
b. If the noise is coming from the RETM, replace the module. Refer to the Workshop Manual, Section 415-00.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100905A 2010 Flex, MKT: Replace 0.4 Hr.
The RETM (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
19A164 42
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-8-2 Date: 100510
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-8-2 Date: 100510
Audio System - Popping/Screeching Noise/No Audio
TSB 10-8-2
05/10/10
THX AUDIO - INTERMITTENT POPPING, SCREECHING, FEEDBACK NOISE, NO AUDIO
LINCOLN:
2009-2010 MKS, MKZ, MKX, Navigator
2010 MKT
ISSUE
2020 Lincoln Truck MKT FWD V6-3.7L Page 50
Some 2009-2010 MKS built after 12/9/2008, MKZ built after 12/23/2008, Navigator built after 12/1/2008, 2009-2010 MKX and 2010 MKT
vehicles equipped with the THX(R) audio system may experience an intermittent loud popping, screeching, feedback condition or no audio when
driving. This may be due to the software in the Digital Signal Processing Module (DSP).
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
Reprogram the THX(R) audio DSP module to the latest calibration using IDS release 66.02A or higher. This new calibration is not included in the
VCM 2010.Version A DVD. Calibration files may also be obtained at the website.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100802A 2009-2010 MKX 0.3 Hr.
Navigator, MKS, MKZ, And
2010 MKT: Reprogram
The DSP Module (Do Not
Use With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
18B849 04
Audio System - Popping/Screeching Noise/No Audio
TSB 10-8-2
05/10/10
THX AUDIO - INTERMITTENT POPPING, SCREECHING, FEEDBACK NOISE, NO AUDIO
LINCOLN:
2009-2010 MKS, MKZ, MKX, Navigator
2010 MKT
ISSUE
2020 Lincoln Truck MKT FWD V6-3.7L Page 50
Some 2009-2010 MKS built after 12/9/2008, MKZ built after 12/23/2008, Navigator built after 12/1/2008, 2009-2010 MKX and 2010 MKT
vehicles equipped with the THX(R) audio system may experience an intermittent loud popping, screeching, feedback condition or no audio when
driving. This may be due to the software in the Digital Signal Processing Module (DSP).
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
Reprogram the THX(R) audio DSP module to the latest calibration using IDS release 66.02A or higher. This new calibration is not included in the
VCM 2010.Version A DVD. Calibration files may also be obtained at the website.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100802A 2009-2010 MKX 0.3 Hr.
Navigator, MKS, MKZ, And
2010 MKT: Reprogram
The DSP Module (Do Not
Use With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
18B849 04
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-9-9 Date: 100524
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-9-9 Date: 100524
A/T - DTC P0751/Harsh/No Engagement/Slip On Accel.
TSB 10-9-9
05/24/10
6F5016F55 TRANSMISSION - DTC P0751 - HARSH OR
NO FORWARD ENGAGEMENTS - PERCEIVED SLIP
ON ACCELERATION - SLIP/DELAYED AND/OR
HARSH DOWNSHIFTS
FORD:
2010 Taurus, Edge, Flex
LINCOLN:
2010 MKS, MKT, MKX
ISSUE
Some 2010 model year Taurus, Flex, MKS, MKT, Edge, MKX vehicles equipped with 6F50/55 transmissions may exhibit DTC P0751 and
delayed/harsh or no forward engagements and/or slipping 6-4 or 5-4 downshifts. This may be due to a broken orifice restrictor cup plug in the
forward clutch circuit. Affected transmission build dates are 12/11/2009-04/15/2010. The orifice restrictor cup plug sits in the transmission case
below the forward clutch feed seal under the main control valve body.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Remove the main control valve body, refer to the Workshop Manual (WSM), Section 307-01.
2. Remove the forward clutch seal. See WSM Section 307-01 for additional information.
3. Inspect for a broken orifice restrictor cup plug in the forward clutch circuit.
a. If no damage is found, continue with normal diagnostic; do not continue with this procedure.
b. If orifice restrictor cup plug is broken, continue to Step 4.
4. Remove the transaxle, refer to the WSM, Section 307-01.
5. Disassemble the transaxle, refer to the WSM Section 307-01.
a. Do not remove the bearing cups or seals from the transmission case as the case is to be replaced.
b. Do not remove bearings from transfer gear shaft or differential.
6. Inspect the forward clutch piston for damage. Also, look for a small round piece of metal in the clutch area.
7. Replace the transmission case half, clean and reseal transmission.
2020 Lincoln Truck MKT FWD V6-3.7L Page 49
8. Reassemble the transaxle, refer to the WSM, Section 307-01.
9. Reinstall the transaxle, refer to the WSM, Section 307-01.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100909A 2010 Flex, Edge, MKX, 13.3
Taurus 3.5L DOHC, 2010 Hrs.
MKS, MKT 3.7L FWD:
Repair The Transmission
Following The Service
Procedure (Do Not Use
With Any Other Labor
Operations)
100909A 2010 Flex, Edge, MKX, 14.6
Taurus 3.5L DOHC, 2010 Hrs.
MKS, MKT 3.7L AWD:
Repair The Transmission
Following The Service
Procedure (Do Not Use
With Any Other Labor
Operations)
100909A 2010 Flex, MKT, MKS, 15.8
And Taurus 3.5L GTDI: Hrs.
Repair The Transmission
Following The Service
Procedure (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
7005 42
A/T - DTC P0751/Harsh/No Engagement/Slip On Accel.
TSB 10-9-9
05/24/10
6F5016F55 TRANSMISSION - DTC P0751 - HARSH OR
NO FORWARD ENGAGEMENTS - PERCEIVED SLIP
ON ACCELERATION - SLIP/DELAYED AND/OR
HARSH DOWNSHIFTS
FORD:
2010 Taurus, Edge, Flex
LINCOLN:
2010 MKS, MKT, MKX
ISSUE
Some 2010 model year Taurus, Flex, MKS, MKT, Edge, MKX vehicles equipped with 6F50/55 transmissions may exhibit DTC P0751 and
delayed/harsh or no forward engagements and/or slipping 6-4 or 5-4 downshifts. This may be due to a broken orifice restrictor cup plug in the
forward clutch circuit. Affected transmission build dates are 12/11/2009-04/15/2010. The orifice restrictor cup plug sits in the transmission case
below the forward clutch feed seal under the main control valve body.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Remove the main control valve body, refer to the Workshop Manual (WSM), Section 307-01.
2. Remove the forward clutch seal. See WSM Section 307-01 for additional information.
3. Inspect for a broken orifice restrictor cup plug in the forward clutch circuit.
a. If no damage is found, continue with normal diagnostic; do not continue with this procedure.
b. If orifice restrictor cup plug is broken, continue to Step 4.
4. Remove the transaxle, refer to the WSM, Section 307-01.
5. Disassemble the transaxle, refer to the WSM Section 307-01.
a. Do not remove the bearing cups or seals from the transmission case as the case is to be replaced.
b. Do not remove bearings from transfer gear shaft or differential.
6. Inspect the forward clutch piston for damage. Also, look for a small round piece of metal in the clutch area.
7. Replace the transmission case half, clean and reseal transmission.
2020 Lincoln Truck MKT FWD V6-3.7L Page 49
8. Reassemble the transaxle, refer to the WSM, Section 307-01.
9. Reinstall the transaxle, refer to the WSM, Section 307-01.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100909A 2010 Flex, Edge, MKX, 13.3
Taurus 3.5L DOHC, 2010 Hrs.
MKS, MKT 3.7L FWD:
Repair The Transmission
Following The Service
Procedure (Do Not Use
With Any Other Labor
Operations)
100909A 2010 Flex, Edge, MKX, 14.6
Taurus 3.5L DOHC, 2010 Hrs.
MKS, MKT 3.7L AWD:
Repair The Transmission
Following The Service
Procedure (Do Not Use
With Any Other Labor
Operations)
100909A 2010 Flex, MKT, MKS, 15.8
And Taurus 3.5L GTDI: Hrs.
Repair The Transmission
Following The Service
Procedure (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
7005 42
2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-8-3 Date: 100510
2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-8-3 Date: 100510
SYNC(R) System - Poor Cell Phone Sound Quality
TSB 10-8-3
05/10/10
SYNC - CALL SOUND QUALITY/BACKGROUND NOISE
ISSUES AND/OR VOICE RECOGNITION DIFFICULTIES
WHILE DRIVING
FORD:
2010 Fusion, Taurus
LINCOLN:
2010 MKZ, MKT
MERCURY:
2010 Milan
ISSUE
Some customers of 2010 SYNC-equipped vehicles may express concern with their call sound quality while using the SYNC microphone, complaints
of excessive background noise during a phone call and/or issues with voice recognition accuracy while driving.
2020 Lincoln Truck MKT FWD V6-3.7L Page 45
ACTION
Follow the service procedure to correct the condition.
SERVICE PROCEDURE
The following procedure involves updating the Accessory Protocol Interface Module (APIM) software level and installing an external alternate
SYNC microphone attached to the headliner.
Go to Step 2 if vehicle is already equipped with SYNC 3.0 (Traffic and Directions) or has already been upgraded to latest available consumer
interface processor (CIP) level (AR3T-14D544-AE). To determine the current APIM software level, refer to the Professional Technician Society
(PTS) website, enter the VIN in OASIS, click the GO button and select the SYNC button.
1. Reprogram the APIM to CIP software level AR3T-14D544-AE. For additional information, refer to other SYNC TSB'S and Workshop Manual
(WSM), Section 418-01. Service Pack files may also be obtained at www.syncmyride.com.
When diagnosing a concern related to voice recognition (VR) difficulties, instruct the customer to test VR functionality while the vehicle is parked.
If customer concerns are still present, this procedure will not yield an improvement and the service procedure should not be performed. Instead, refer
to the SYNC supplement guide and www.syncmyride.com for additional VR tips to assist customer.
The VR experience can be improved with user training and making improvements to the phone book entries (longer entries make the system more
robust). Ensure the customer does not try to speak too loud or slow and remove any objects hanging on the rear view mirror as this will reduce
system effectiveness.
When diagnosing a concern related to call sound quality, expect marginal improvements for calls described as speaking in a tunnel, chamber, etc.
Expect substantial improvements for complaints where the call audio seems to drop out intermittently.
NOTE
THIS REPAIR WILL CHANGE THE APPEARANCE OF THE VEHICLE INTERIOR. REFER TO THE PHOTOGRAPHS FOR THE
APPLICABLE VEHICLE LOCATED IN THIS PROCEDURE. DO NOT PERFORM THIS REPAIR WITHOUT CUSTOMER APPROVAL
PRIOR TO PROCEEDING WITH MICROPHONE INSTALLATION.
2. Install SYNC microphone service kit. Installing the kit includes mounting an external microphone directly to the headliner and splicing in a
jumper harness to the vehicle's existing wiring harness. The existing SYNC microphone will no longer be functional.
Refer to the appropriate vehicle line and microphone illustration(s) below for microphone installation and wire splicing locations. Use the wiring
diagram (WD), Section 5-1, for recommended splicing methods.
Ensure the SYNC microphone wires are secure and do not interfere with vehicle operation or functionality.
The microphone is directional. Make sure the microphone is always positioned so wire length is minimized from view. When installing the
microphone adjacent to trim, place the microphone as close to trim as possible to help minimize visible wire.
Fusion, Milan And MKZ Built On Or Before 12/2/2009
1. Remove the protective backing from the adhesive on the microphone and attach the microphone as shown in the illustration. (Figure 1)
^ Firmly press the microphone into place.
^ Ensure the microphone is parallel and adjacent to overhead console trim.
2. Lower the overhead console. Refer to WSM, Section 417-02 for additional information.
3. Route microphone cable through existing hole in the headliner and over to the passenger side A-pillar. It may be necessary to slightly drop
2020 Lincoln Truck MKT FWD V6-3.7L Page 46
headliner to run microphone cable. Refer to WSM, Section 501-05 for additional information.
4. Install overhead console; ensure microphone cable enters the overhead console trim directly behind microphone.
5. Gain access to C919 in the right A-pillar. Use online WD, Section 124 for links to location and connector views.
6. Identify circuits VMM13, RMM13 and DMM13 (shield) from C919. Cut the three circuits on the female side of the connector (14334 harness).
These are the microphone positive, negative and shield circuits. Then splice the yellow jumper harness wire to VMM13 and any two (of the
three) black jumper harness wires to RMM13 and DMM13 (shield). Only splice into the cut wires heading in the direction of the connector. Tape
off and secure the cut wire ends heading up the A-pillar as they are no longer used.
7. Identify circuits CBP41 and GD139 from C919. This is power and ground for both the new microphone and the existing mirror. Splice in the
blue jumper harness wire to CBP41 and the remaining black jumper harness wire to GD139. Ensure that the original circuits remain intact and
connected as this is power for other items within the rear view mirror and in the roof.
8. Do not plug in the microphone at this time, proceed to Final Test I Service Steps.
Taurus
1. Remove the protective backing from the adhesive on the microphone and attach the microphone as shown in the illustration. (Figure 2)
^ Firmly press the microphone into place.
^ Ensure the microphone is parallel and adjacent to overhead console trim.
2. Lower the overhead console. Refer to WSM, Section 417-02 for additional information.
3. Route microphone cable through existing hole in the headliner, and over to the passenger side A-pillar.
4. It may be necessary to slightly drop headliner to run microphone cable. Refer to WSM, Section 501-05 for additional information.
5. Gain access to connector 9012 at the rear view mirror (w/o camera) or 9039 (w/camera). Use online WD, Section 130 for links to location and
connector views.
6. Identify circuits VMM13, RMM13 and DMM13 (shield) from connector 9012 (w/o camera) or 9039 (w/camera). Cut the three circuits on the
female side of the connector (14334 harness). These are the microphone positive, negative and shield circuits. Then splice the yellow jumper
harness wire to VMM13 and any two (of the three) black jumper harness wires to RMM13 and DMM13 (shield). Only splice into the cut wires
heading in the direction of the connector. Tape off and secure the cut wire ends heading to the rear view mirror as they are no longer used.
7. Identify circuits CBP41 and GD133 from connector 9012 (w/o camera) or 9039 (w/camera). This is power and ground for both the new
microphone and the existing mirror. Splice in the blue jumper harness wire to CBP41 and the remaining black jumper harness wire to GD133.
Ensure that the original circuits remain intact and connected as this is power for other items within the rear view mirror and in the roof.
8. Do not plug in the microphone at this time, proceed to Final Test / Service Steps.
MKT
2020 Lincoln Truck MKT FWD V6-3.7L Page 47
1. Remove the protective backing from the adhesive on the microphone and attach the microphone as shown in the illustration. (Figure 3)
^ Firmly press the microphone into place.
^ Ensure the microphone is parallel and adjacent to overhead console trim.
2. Lower the overhead console. Refer to WSM, Section 417-02 for additional information.
3. Route microphone cable through existing hole in the headliner and over to the passenger side A-pillar. It may be necessary to slightly drop
headliner to run microphone cable. Refer to WSM, Section 501-05 for additional information.
4. Remove the drivers side A-pillar per WSM section 501-05.
5. It may be necessary to slightly drop headliner to run microphone cable. Refer to WSM, Section 501-05 for additional information.
6. Gain access to connector 219. Use online WD, Section 130 for links to location and connector views.
7. Identify circuits VMM13, RMM13 and DMM13 (shield) from connector 219. Cut the three circuits on the female side of the connector. These
are the microphone positive, negative and shield circuits. Then splice the yellow jumper harness wire to VMM13 and any two (of the three)
black jumper harness wires to RMM13 and DMM13 (shield). Only splice into the cut wires heading in the direction of the connector. Tape off
and secure the cut wire ends heading up the A-pillar as they are no longer used.
8. Identify circuits CBP41 and GD133 from connector 219. This is power and ground for both the new microphone and the existing mirror. Splice
in the blue jumper harness wire to CBP41 and the remaining black jumper harness wire to GD133. Ensure that the original circuits remain intact
and connected as this is power for other items within the rear view mirror and in the roof.
9. Do not plug in the microphone at this time, proceed to Final Test / Service Steps.
Final Test / Service Steps
1. After splicing/soldering is complete, apply power to the vehicle and confirm the voltage at the jumper inline connector before connecting the
microphone.
^ Jumper blue wire equals 12V positive.
^ Jumper black wire equals ground reference.
^ Jumper yellow wire equals microphone return signal circuit, less than 1V.
2. Turn off ignition and attach the microphone connector to the jumper harness connector. Make sure that the connector tabs have locked together
after connecting. Reversing this connector would cause a failure of the microphone.
3. Bundle and tuck the remainder of the microphone cable over the front of the headliner
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
2020 Lincoln Truck MKT FWD V6-3.7L Page 48
OPERATION DESCRIPTION TIME
MT100803 Use SLTS Operations If Actual
Available; Claim Additional Time
Diagnosis Or Labor
Performed As Actual Time
DEALER CODING
CONDITION
BASIC PART NO. CODE
19A391 42
SYNC(R) System - Poor Cell Phone Sound Quality
TSB 10-8-3
05/10/10
SYNC - CALL SOUND QUALITY/BACKGROUND NOISE
ISSUES AND/OR VOICE RECOGNITION DIFFICULTIES
WHILE DRIVING
FORD:
2010 Fusion, Taurus
LINCOLN:
2010 MKZ, MKT
MERCURY:
2010 Milan
ISSUE
Some customers of 2010 SYNC-equipped vehicles may express concern with their call sound quality while using the SYNC microphone, complaints
of excessive background noise during a phone call and/or issues with voice recognition accuracy while driving.
2020 Lincoln Truck MKT FWD V6-3.7L Page 45
ACTION
Follow the service procedure to correct the condition.
SERVICE PROCEDURE
The following procedure involves updating the Accessory Protocol Interface Module (APIM) software level and installing an external alternate
SYNC microphone attached to the headliner.
Go to Step 2 if vehicle is already equipped with SYNC 3.0 (Traffic and Directions) or has already been upgraded to latest available consumer
interface processor (CIP) level (AR3T-14D544-AE). To determine the current APIM software level, refer to the Professional Technician Society
(PTS) website, enter the VIN in OASIS, click the GO button and select the SYNC button.
1. Reprogram the APIM to CIP software level AR3T-14D544-AE. For additional information, refer to other SYNC TSB'S and Workshop Manual
(WSM), Section 418-01. Service Pack files may also be obtained at www.syncmyride.com.
When diagnosing a concern related to voice recognition (VR) difficulties, instruct the customer to test VR functionality while the vehicle is parked.
If customer concerns are still present, this procedure will not yield an improvement and the service procedure should not be performed. Instead, refer
to the SYNC supplement guide and www.syncmyride.com for additional VR tips to assist customer.
The VR experience can be improved with user training and making improvements to the phone book entries (longer entries make the system more
robust). Ensure the customer does not try to speak too loud or slow and remove any objects hanging on the rear view mirror as this will reduce
system effectiveness.
When diagnosing a concern related to call sound quality, expect marginal improvements for calls described as speaking in a tunnel, chamber, etc.
Expect substantial improvements for complaints where the call audio seems to drop out intermittently.
NOTE
THIS REPAIR WILL CHANGE THE APPEARANCE OF THE VEHICLE INTERIOR. REFER TO THE PHOTOGRAPHS FOR THE
APPLICABLE VEHICLE LOCATED IN THIS PROCEDURE. DO NOT PERFORM THIS REPAIR WITHOUT CUSTOMER APPROVAL
PRIOR TO PROCEEDING WITH MICROPHONE INSTALLATION.
2. Install SYNC microphone service kit. Installing the kit includes mounting an external microphone directly to the headliner and splicing in a
jumper harness to the vehicle's existing wiring harness. The existing SYNC microphone will no longer be functional.
Refer to the appropriate vehicle line and microphone illustration(s) below for microphone installation and wire splicing locations. Use the wiring
diagram (WD), Section 5-1, for recommended splicing methods.
Ensure the SYNC microphone wires are secure and do not interfere with vehicle operation or functionality.
The microphone is directional. Make sure the microphone is always positioned so wire length is minimized from view. When installing the
microphone adjacent to trim, place the microphone as close to trim as possible to help minimize visible wire.
Fusion, Milan And MKZ Built On Or Before 12/2/2009
1. Remove the protective backing from the adhesive on the microphone and attach the microphone as shown in the illustration. (Figure 1)
^ Firmly press the microphone into place.
^ Ensure the microphone is parallel and adjacent to overhead console trim.
2. Lower the overhead console. Refer to WSM, Section 417-02 for additional information.
3. Route microphone cable through existing hole in the headliner and over to the passenger side A-pillar. It may be necessary to slightly drop
2020 Lincoln Truck MKT FWD V6-3.7L Page 46
headliner to run microphone cable. Refer to WSM, Section 501-05 for additional information.
4. Install overhead console; ensure microphone cable enters the overhead console trim directly behind microphone.
5. Gain access to C919 in the right A-pillar. Use online WD, Section 124 for links to location and connector views.
6. Identify circuits VMM13, RMM13 and DMM13 (shield) from C919. Cut the three circuits on the female side of the connector (14334 harness).
These are the microphone positive, negative and shield circuits. Then splice the yellow jumper harness wire to VMM13 and any two (of the
three) black jumper harness wires to RMM13 and DMM13 (shield). Only splice into the cut wires heading in the direction of the connector. Tape
off and secure the cut wire ends heading up the A-pillar as they are no longer used.
7. Identify circuits CBP41 and GD139 from C919. This is power and ground for both the new microphone and the existing mirror. Splice in the
blue jumper harness wire to CBP41 and the remaining black jumper harness wire to GD139. Ensure that the original circuits remain intact and
connected as this is power for other items within the rear view mirror and in the roof.
8. Do not plug in the microphone at this time, proceed to Final Test I Service Steps.
Taurus
1. Remove the protective backing from the adhesive on the microphone and attach the microphone as shown in the illustration. (Figure 2)
^ Firmly press the microphone into place.
^ Ensure the microphone is parallel and adjacent to overhead console trim.
2. Lower the overhead console. Refer to WSM, Section 417-02 for additional information.
3. Route microphone cable through existing hole in the headliner, and over to the passenger side A-pillar.
4. It may be necessary to slightly drop headliner to run microphone cable. Refer to WSM, Section 501-05 for additional information.
5. Gain access to connector 9012 at the rear view mirror (w/o camera) or 9039 (w/camera). Use online WD, Section 130 for links to location and
connector views.
6. Identify circuits VMM13, RMM13 and DMM13 (shield) from connector 9012 (w/o camera) or 9039 (w/camera). Cut the three circuits on the
female side of the connector (14334 harness). These are the microphone positive, negative and shield circuits. Then splice the yellow jumper
harness wire to VMM13 and any two (of the three) black jumper harness wires to RMM13 and DMM13 (shield). Only splice into the cut wires
heading in the direction of the connector. Tape off and secure the cut wire ends heading to the rear view mirror as they are no longer used.
7. Identify circuits CBP41 and GD133 from connector 9012 (w/o camera) or 9039 (w/camera). This is power and ground for both the new
microphone and the existing mirror. Splice in the blue jumper harness wire to CBP41 and the remaining black jumper harness wire to GD133.
Ensure that the original circuits remain intact and connected as this is power for other items within the rear view mirror and in the roof.
8. Do not plug in the microphone at this time, proceed to Final Test / Service Steps.
MKT
2020 Lincoln Truck MKT FWD V6-3.7L Page 47
1. Remove the protective backing from the adhesive on the microphone and attach the microphone as shown in the illustration. (Figure 3)
^ Firmly press the microphone into place.
^ Ensure the microphone is parallel and adjacent to overhead console trim.
2. Lower the overhead console. Refer to WSM, Section 417-02 for additional information.
3. Route microphone cable through existing hole in the headliner and over to the passenger side A-pillar. It may be necessary to slightly drop
headliner to run microphone cable. Refer to WSM, Section 501-05 for additional information.
4. Remove the drivers side A-pillar per WSM section 501-05.
5. It may be necessary to slightly drop headliner to run microphone cable. Refer to WSM, Section 501-05 for additional information.
6. Gain access to connector 219. Use online WD, Section 130 for links to location and connector views.
7. Identify circuits VMM13, RMM13 and DMM13 (shield) from connector 219. Cut the three circuits on the female side of the connector. These
are the microphone positive, negative and shield circuits. Then splice the yellow jumper harness wire to VMM13 and any two (of the three)
black jumper harness wires to RMM13 and DMM13 (shield). Only splice into the cut wires heading in the direction of the connector. Tape off
and secure the cut wire ends heading up the A-pillar as they are no longer used.
8. Identify circuits CBP41 and GD133 from connector 219. This is power and ground for both the new microphone and the existing mirror. Splice
in the blue jumper harness wire to CBP41 and the remaining black jumper harness wire to GD133. Ensure that the original circuits remain intact
and connected as this is power for other items within the rear view mirror and in the roof.
9. Do not plug in the microphone at this time, proceed to Final Test / Service Steps.
Final Test / Service Steps
1. After splicing/soldering is complete, apply power to the vehicle and confirm the voltage at the jumper inline connector before connecting the
microphone.
^ Jumper blue wire equals 12V positive.
^ Jumper black wire equals ground reference.
^ Jumper yellow wire equals microphone return signal circuit, less than 1V.
2. Turn off ignition and attach the microphone connector to the jumper harness connector. Make sure that the connector tabs have locked together
after connecting. Reversing this connector would cause a failure of the microphone.
3. Bundle and tuck the remainder of the microphone cable over the front of the headliner
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
2020 Lincoln Truck MKT FWD V6-3.7L Page 48
OPERATION DESCRIPTION TIME
MT100803 Use SLTS Operations If Actual
Available; Claim Additional Time
Diagnosis Or Labor
Performed As Actual Time
DEALER CODING
CONDITION
BASIC PART NO. CODE
19A391 42
2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-5-12 Date: 100329
2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-5-12 Date: 100329
Keyless System - No Start/No Key No Fob Detected Mssg.
TSB 10-5-12
03/29/10
INTELLIGENT ACCESS KEY WITH NO KEY
DETECTED OR NO FOB DETECTED - BUILT ON OR
BEFORE 3/11/2010
FORD:
2010 Taurus
LINCOLN:
2010 MKS, MKT
ISSUE
Some 2010 Taurus, MKS and MKT built on or before 3/11/2010 with Intelligent Access Key (IA Key) system may exhibit a No Fob / No Key
Detected message displayed in the message center accompanied with engine no crank and no Remote Key Entry (RKE) functionality. The engine
may only crank/start if the IA Key is inserted in the backup pocket (MKS: glove box; MKT and Taurus: center console)
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
2020 Lincoln Truck MKT FWD V6-3.7L Page 43
1. Install IDS and ID vehicle.
2. Select Module Programming.
3. Select Module Reprogramming and then Remote Function Actuator (RFA) module.
4. Reprogram the RFA module to the latest calibration using IDS release 65.11 and higher or 66.02 and higher. This new calibration is not included
in the VCM 2010.1 DVD. Calibration files may also be obtained at the website.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100512A 2010 Taurus, MKS And 0.3 Hr.
MKT: Reprogram The RFA
Module (Do Not Use With
Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
15K602 04
Keyless System - No Start/No Key No Fob Detected Mssg.
TSB 10-5-12
03/29/10
INTELLIGENT ACCESS KEY WITH NO KEY
DETECTED OR NO FOB DETECTED - BUILT ON OR
BEFORE 3/11/2010
FORD:
2010 Taurus
LINCOLN:
2010 MKS, MKT
ISSUE
Some 2010 Taurus, MKS and MKT built on or before 3/11/2010 with Intelligent Access Key (IA Key) system may exhibit a No Fob / No Key
Detected message displayed in the message center accompanied with engine no crank and no Remote Key Entry (RKE) functionality. The engine
may only crank/start if the IA Key is inserted in the backup pocket (MKS: glove box; MKT and Taurus: center console)
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
2020 Lincoln Truck MKT FWD V6-3.7L Page 43
1. Install IDS and ID vehicle.
2. Select Module Programming.
3. Select Module Reprogramming and then Remote Function Actuator (RFA) module.
4. Reprogram the RFA module to the latest calibration using IDS release 65.11 and higher or 66.02 and higher. This new calibration is not included
in the VCM 2010.1 DVD. Calibration files may also be obtained at the website.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100512A 2010 Taurus, MKS And 0.3 Hr.
MKT: Reprogram The RFA
Module (Do Not Use With
Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
15K602 04
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-8-1 Date: 100510
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-8-1 Date: 100510
Cruise Control - Turns Off On Rural Roads/DTC C1A67:97
TSB 10-8-1
05/10/10
ADAPTIVE CRUISE CONTROL (ACC) - TURNS OFF
FORD:
2010 Taurus
LINCOLN:
2010 MKS, MKT
This article supersedes TSB 09-26-6 to update the Service Procedure.
ISSUE
Some 2010 MKS, MKT and Taurus vehicles equipped with Adaptive Cruise Control (ACC) may experience the ACC disengaging while driving on
sparse or rural roads. The message center may display Collision Warning Not Available, Cruise Not Available, and or diagnostic trouble code
(DTC) C1A67:97 in the message center. This may occur when the forward-looking sensor does not see a vehicle or object on the road for an
extended period. After driving an additional distance and/or on less sparse or busier roads the adaptive cruise control functionality may become
available.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
Heavy rain, mud, slush or snowpack blockage to the forward looking sensor at the bumper fascia will cause the ACC system to turn off. This is a
normal system operation.
The reprogramming of the module will only improve the performance of the ACC system.
1. Inspect the forward looking sensor for being blocked by ice, snow, dirt and debris. If necessary remove debris.
2. Reprogram the cruise-control module (C-CM) to the latest calibration using Integrated Diagnostic System (IDS) release 65.14 and higher or
2020 Lincoln Truck MKT FWD V6-3.7L Page 44
66.01A and higher. This new calibration is not included in the VCM 2010.1 DVD. Calibration files may also be obtained at the website.
a. Technicians are advised to:
(1) Connect the vehicle battery to a battery charger.
(2) Connect the service tool computer to an outlet for power and not running on battery alone.
(3) Turn off computer sleep modes before reprogramming.
b. IDS Scan Tool - Programming Procedure
(1) Connect service tool to the vehicle via the Data Communication Link (DCL).
(2) ID the vehicle.
(3) Select Module Programming.
(4) Select Module Reprogramming and select C-CM.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100801A 2010 MKS, MKT, Taurus: 0.4 Hr.
Check DTCs And
Reprogram The C-CM,
Includes Time To Clean
Sensors If Necessary (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
9E731 04
Disclaimer
Cruise Control - Turns Off On Rural Roads/DTC C1A67:97
TSB 10-8-1
05/10/10
ADAPTIVE CRUISE CONTROL (ACC) - TURNS OFF
FORD:
2010 Taurus
LINCOLN:
2010 MKS, MKT
This article supersedes TSB 09-26-6 to update the Service Procedure.
ISSUE
Some 2010 MKS, MKT and Taurus vehicles equipped with Adaptive Cruise Control (ACC) may experience the ACC disengaging while driving on
sparse or rural roads. The message center may display Collision Warning Not Available, Cruise Not Available, and or diagnostic trouble code
(DTC) C1A67:97 in the message center. This may occur when the forward-looking sensor does not see a vehicle or object on the road for an
extended period. After driving an additional distance and/or on less sparse or busier roads the adaptive cruise control functionality may become
available.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
Heavy rain, mud, slush or snowpack blockage to the forward looking sensor at the bumper fascia will cause the ACC system to turn off. This is a
normal system operation.
The reprogramming of the module will only improve the performance of the ACC system.
1. Inspect the forward looking sensor for being blocked by ice, snow, dirt and debris. If necessary remove debris.
2. Reprogram the cruise-control module (C-CM) to the latest calibration using Integrated Diagnostic System (IDS) release 65.14 and higher or
2020 Lincoln Truck MKT FWD V6-3.7L Page 44
66.01A and higher. This new calibration is not included in the VCM 2010.1 DVD. Calibration files may also be obtained at the website.
a. Technicians are advised to:
(1) Connect the vehicle battery to a battery charger.
(2) Connect the service tool computer to an outlet for power and not running on battery alone.
(3) Turn off computer sleep modes before reprogramming.
b. IDS Scan Tool - Programming Procedure
(1) Connect service tool to the vehicle via the Data Communication Link (DCL).
(2) ID the vehicle.
(3) Select Module Programming.
(4) Select Module Reprogramming and select C-CM.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100801A 2010 MKS, MKT, Taurus: 0.4 Hr.
Check DTCs And
Reprogram The C-CM,
Includes Time To Clean
Sensors If Necessary (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
9E731 04
Disclaimer
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10B14 Date: 100305
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10B14 Date: 100305
2020 Lincoln Truck MKT FWD V6-3.7L Page 24
Attachment I - Administrative Information
OASIS ACTIVATED?
Yes, OASIS will be activated on March 5,2010.
FSA VIN LIST ACTIVATED?
2020 Lincoln Truck MKT FWD V6-3.7L Page 25
Yes, FSA VIN list will be available through the website on March 5, 2010. Owner names and addresses will be available by March 23, 2010.
NOTE:
Your FSA VIN list may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle
registration data for any purpose other than in connection with this program is a violation of law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this service action.
STOCK VEHICLES
Correct all affected units in your new vehicle inventory before delivery.
SOLD VEHICLES
^ Owners of affected vehicles will be directed to dealers for repairs, utilizing the Low Volume Process. When you receive notification through
CuDL, you should contact the owner and arrange for this service. Please note, the Program Assistance Center will advise owners that you will
contact them within two business days.
^ Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a
copy of the Owner Notification Letter (when available) and schedule a service date.
^ Correct other affected vehicles identified in OASIS which are brought to your dealership.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this service action.
RELATED DAMAGE
If a related damage condition exists that you believe to be caused by the covered condition, call the Special Service Support Center to request
approval prior to the repair of any related damage. Requests for approval after completion of the repair will not be granted. Ford Motor Company
reserves the right to deny coverage for related damage in cases where the vehicle owner has not had this service action performed on a timely basis.
ADDITIONAL LABOR TIME
^ If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to
performing any additional labor. Requests for approval after completion of the repair will not be granted.
^ If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special
Service Support Center.
OWNER REFUNDS
Refunds are not authorized for this program.
RENTAL VEHICLES
Ford will pay for up to two days of vehicle rental except for fuel and insurance which will be at the owner's expense. Rentals should be provided
only while the vehicle is at the dealership for part replacement. Additional days will only be provided if the vehicle is down and parts are delayed.
Prior approval for more than two rental days is required from the Special Service Support Center.
CLAIMS PREPARATION AND SUBMISSION
^ Enter claims using Direct Warranty Entry (DWE).
^ Refer to ACESII manual for claims preparation and submission information.
^ Related damage must be claimed on a repair line that is separate from the repair line on which the FSA is claimed. Related damage requires prior
approval from the Special Service Support Center.
^ "MT" labor should be submitted on a separate repair line with the related damage flag checked. "MT" labor requires prior approval from the
Special Service Support Center.
^ For rental vehicle claiming, follow Extended Service Plan (ESP) guidelines for dollar amounts. Enter the word "RENTAL" plus the number of
days the vehicle was used in the Miscellaneous Expense area.
^ PROGRAM TERMS: This program will be in effect through March 31, 2011. There is no mileage limit for this program.
Attachment II - Labor and Parts Information
2020 Lincoln Truck MKT FWD V6-3.7L Page 26
LABOR ALLOWANCES
PARTS REQUIREMENTS / ORDERING INFORMATION
STOCK VEHICLES:
Do not demonstrate or deliver affected vehicles that remain in your new vehicle inventory until this program has been completed. First, identify all
affected dealer stock vehicles to determine part requirements. Then, contact the Program Assistance Center to order parts. When calling this number,
identify Customer Satisfaction Program 10B14 and have the VIN of the dealer stock vehicle(s) to be serviced.
SOLD VEHICLES:
Parts will be shipped to your dealership according to the Low Volume Process. DO NOT order parts, except for dealer stock vehicles. When the
owner calls the Program Assistance Center, the correct parts will be automatically sent to the dealer of their choice. This will improve customer
satisfaction by avoiding part delays. Unused parts may be returned for credit (See "Excess Stock Return").
The DOR/COR number for this service action is 50417.
Questions regarding parts should be directed to the Program Assistance Center or E-mailed.
DEALER PRICE
For latest prices, refer to DOES II.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin
4000.
Attachment III - Technical Information
2020 Lincoln Truck MKT FWD V6-3.7L Page 27
OVERVIEW
In some of the affected vehicles, the transmission intermediate clutch piston may have been install incorrectly. The piston seal may tear during
vehicle operation and possibly result in poor shifting, transmission slipping, warning lamp illumination, and eventual loss of 2nd and 6th gear
function.
Dealers are to remove and partially disassemble the transaxle to install a new Intermediate Clutch Clutch Piston.
SERVICE PROCEDURE
1. Remove the transaxle from the vehicle For additional information, refer to the appropriate WSM Section 307
DISASSEMBLY TRANSAXLE
NOTE:
Special tools that are needed for this portion of the service procedure are as follows:
^ Transaxle Holding Fixture # 307-580 or equivalent
^ Input Shaft Support Seal Installer # 307-578/1.
^ Forward/Intermediate Spring Compressor # 307-584/1 and /2
^ Depth Micrometer # 303-D075 or equivalent
^ Straight Edge (used with the Depth Micrometer # 303-D075)
2. Using the Holding Fixture # 307-580, install the transaxle onto the bench See Figure 1.
3. NOTICE: Only thread the bolts 6 to 8 turns or do not exceed 12 mm (0.472 in) into the torque converter. If the bolts are threaded too far,
damage to the torque converter clutch surface can occur causing torque converter failure.
Install two 10 mm x 1.50 bolts into the torque converter 6 to 8 turns to assist in handling the torque converter. See Figure 2.
4. NOTICE: The torque converter is heavy. Be careful not to drop the converter or damage will result.
2020 Lincoln Truck MKT FWD V6-3.7L Page 28
Remove the torque converter from the transaxle. See Figure 3.
5. NOTE: Record the location of the studbolts for assembly. Remove the 14 bolts and the main control cover. See Figure 4.
6. Disconnect the Turbine Shaft Speed (ISS) sensor electrical connector. See Figure 5.
7. NOTE: Position the transaxle so that the cover assembly is facing upward. Remove the 10 cover assembly bolts. See Figure 6.
8. NOTE: The 155 harness is part of the cover assembly. Care must be taken when removing the cover not to damage the harness or the connector.
2020 Lincoln Truck MKT FWD V6-3.7L Page 29
Remove the cover assembly and carefully route the 155 sensor wiring harness and electrical connector out of the transaxle case. See Figure 7.
9. Remove the cover assembly gasket and set aside.
10. Install the Input Shaft Support Seal installer # 307578/1 on the cover to protect and prevent the 4 Teflon?seals from expanding See Figure 8.
2020 Lincoln Truck MKT FWD V6-3.7L Page 30
11. Remove the No.1 cover assembly thrust bearing. See Figure 9.
12. Remove the overdrive/direct clutch hub and turbine shaft assembly. See Figure 10.
13. Remove No. 3 rear sun gear thrust bearing (the bearing may be stuck to the overdrive direct clutch hub/turbine shaft assembly) See Figure 11.
2020 Lincoln Truck MKT FWD V6-3.7L Page 31
14. Remove the intermediate clutch shell and sun gear assembly See Figure 12.
15. Remove the intermediate clutch assembly consisting of a wave spring 3 steel and 3 friction plates and the pressure plate Do not remove the
low/reverse clutch assembly See Figure 13.
DISASSEMBLY - INTERMEDIATE PISTON
16. NOTICE: Center the Special Tool # 307-584 with the beveled edge downward over the intermediate clutch return spring Failure to center the
tool may damage the spring.
NOTE:
Make sure that the Special Tool # 307-584 is positioned correctly to gain access to the intermediate clutch return spring snap ring.
2020 Lincoln Truck MKT FWD V6-3.7L Page 32
Position the Forward/Intermediate Spring Compressor 307-584/1 and 307-584/2 over the intermediate clutch return spring Using a press
compress the spring enough to remove the snap ring See Figure 14.
17. Remove the Forward/Intermediate Spring Compressor 307-584/1 and 307-584/2.
18. Remove the intermediate clutch return spring See Figure 15.
19. Remove and discard the intermediate clutch piston Check the cover assembly for any seal debris See Figure 16.
ASSEMBLY - INTERMEDIATE PISTON
2020 Lincoln Truck MKT FWD V6-3.7L Page 33
20. Lubricate the sealing surfaces on the new intermediate clutch piston with petroleum jelly See Figure 17.
21. Install the new intermediate clutch piston See Figure 18.
22. Install the intermediate clutch piston return spring See Figure 19.
23. NOTE: Make sure the snap ring is fully seated in the groove before releasing the pressure on the return spring.
2020 Lincoln Truck MKT FWD V6-3.7L Page 34
Install the Forward/Intermediate Spring Compressor 307-584/1 and 307-584/2. Using a press, compress the intermediate clutch piston return
spring enough to install the snap ring. Remove the Forward/Intermediate Spring Compressor 307-584/1 and 307-584/2. See Figure 20.
ASSEMBLY - TRANSAXLE
24. Install the new intermediate clutch pressure plate See Figure 21.
2020 Lincoln Truck MKT FWD V6-3.7L Page 35
25. Lubricate the new intermediate clutch pack assembly in clean transmission fluid See Figure 22.
26. Install the new intermediate clutch pack assembly See Figure 23.
27. Install the intermediate clutch pack wave spring See Figure 24.
2020 Lincoln Truck MKT FWD V6-3.7L Page 36
28. Using a suitable straight edge and the Depth Micrometer 303-D075, measure and record as measurement A, the distance from the transaxle case
deck surface to a low point on the intermediate clutch wave spring. See Figure 25.
29. Using the straight edge and the Depth Micrometer 303-D075, measure and record as measurement B, the distance from the intermediate clutch
piston to the cover assembly deck surface. See Figure 26.
30. Subtract measurement B from measurement A and add 1.6 mm (0.062 in), to compensate for the thickness of the gasket, to get the intermediate
clutch clearance. The clearance should be between 0.90 mm (0.035 in) and 2.24 mm (0.088 in). If the clearance is out of range, the intermediate
clutch pack has been incorrectly installed.
31. Install the rear sun gear and shell assembly. See Figure 27.
2020 Lincoln Truck MKT FWD V6-3.7L Page 37
32. Install the No.3 rear sun gear thrust bearing. See Figure 28.
33. Install the overdrive/direct clutch hub and turbine shaft assembly See Figure 29.
34. NOTE: Add petroleum jelly to the bearing to hold the bearing in place while assembling Install the No 1 cover assembly thrust bearing See
Figure 30.
35. Install the cover assembly gasket onto the transaxle assembly.
2020 Lincoln Truck MKT FWD V6-3.7L Page 38
36. Route the Turbine Shaft Speed (TSS) sensor harness through the transaxle case to the valve body area See Figure 31.
37. Before installing the cover assembly. inspect the cover assembly gasket for any damage. If necessary, install a new gasket. Then install the
cover assembly, cover assembly bolts and tighten the bolts in the sequence shown See Figure 32.
^ Tighten to 12 Nm (106 lb-in).
38. Connect the ISS sensor electrical connector See Figure 33.
2020 Lincoln Truck MKT FWD V6-3.7L Page 39
39. Position the body assembly solenoid seal upward 1/4 in (64 mm) to make sure that the pan seals correctly See Figure 34.
40. Inspect the transaxle main control cover seal for damage and install new if necessary. See Figure 35.
41. NOTE: Install the studbolts in the locations noted during disassembly.
Install the transaxle main control cover and install the bolts
42. Tighten the main control cover bolts in the sequence shown. See Figure 36.
^ Tighten to 12 Nm (106 lb-in).
43. NOTICE: Only thread the bolts 6 to 8 turns or do not exceed 12 mm (0.472 in) in the torque converter If the bolts are threaded too far, damage
to the torque converter clutch surface can occur, causing torque converter failure.
NOTE: Position the transaxle in the holding fixture so that the torque converter housing is facing upward.
2020 Lincoln Truck MKT FWD V6-3.7L Page 40
Install two 10 mm x 1.50 bolts into the torque converter 6 to 8 turns to assist in handling the torque converter and install the torque converter in
the transaxle. See Figure 37.
44. Remove the bolts from the torque converter. See Figure 38.
45. Install the transaxle. For additional information, refer to the appropriate WSM, Section 307.
2020 Lincoln Truck MKT FWD V6-3.7L Page 41
2020 Lincoln Truck MKT FWD V6-3.7L Page 42
2020 Lincoln Truck MKT FWD V6-3.7L Page 24
Attachment I - Administrative Information
OASIS ACTIVATED?
Yes, OASIS will be activated on March 5,2010.
FSA VIN LIST ACTIVATED?
2020 Lincoln Truck MKT FWD V6-3.7L Page 25
Yes, FSA VIN list will be available through the website on March 5, 2010. Owner names and addresses will be available by March 23, 2010.
NOTE:
Your FSA VIN list may contain owner names and addresses obtained from motor vehicle registration records. The use of such motor vehicle
registration data for any purpose other than in connection with this program is a violation of law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this service action.
STOCK VEHICLES
Correct all affected units in your new vehicle inventory before delivery.
SOLD VEHICLES
^ Owners of affected vehicles will be directed to dealers for repairs, utilizing the Low Volume Process. When you receive notification through
CuDL, you should contact the owner and arrange for this service. Please note, the Program Assistance Center will advise owners that you will
contact them within two business days.
^ Immediately contact any of your affected customers whose vehicles are not on your VIN list but are identified in OASIS. Give the customer a
copy of the Owner Notification Letter (when available) and schedule a service date.
^ Correct other affected vehicles identified in OASIS which are brought to your dealership.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this service action.
RELATED DAMAGE
If a related damage condition exists that you believe to be caused by the covered condition, call the Special Service Support Center to request
approval prior to the repair of any related damage. Requests for approval after completion of the repair will not be granted. Ford Motor Company
reserves the right to deny coverage for related damage in cases where the vehicle owner has not had this service action performed on a timely basis.
ADDITIONAL LABOR TIME
^ If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to
performing any additional labor. Requests for approval after completion of the repair will not be granted.
^ If you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special
Service Support Center.
OWNER REFUNDS
Refunds are not authorized for this program.
RENTAL VEHICLES
Ford will pay for up to two days of vehicle rental except for fuel and insurance which will be at the owner's expense. Rentals should be provided
only while the vehicle is at the dealership for part replacement. Additional days will only be provided if the vehicle is down and parts are delayed.
Prior approval for more than two rental days is required from the Special Service Support Center.
CLAIMS PREPARATION AND SUBMISSION
^ Enter claims using Direct Warranty Entry (DWE).
^ Refer to ACESII manual for claims preparation and submission information.
^ Related damage must be claimed on a repair line that is separate from the repair line on which the FSA is claimed. Related damage requires prior
approval from the Special Service Support Center.
^ "MT" labor should be submitted on a separate repair line with the related damage flag checked. "MT" labor requires prior approval from the
Special Service Support Center.
^ For rental vehicle claiming, follow Extended Service Plan (ESP) guidelines for dollar amounts. Enter the word "RENTAL" plus the number of
days the vehicle was used in the Miscellaneous Expense area.
^ PROGRAM TERMS: This program will be in effect through March 31, 2011. There is no mileage limit for this program.
Attachment II - Labor and Parts Information
2020 Lincoln Truck MKT FWD V6-3.7L Page 26
LABOR ALLOWANCES
PARTS REQUIREMENTS / ORDERING INFORMATION
STOCK VEHICLES:
Do not demonstrate or deliver affected vehicles that remain in your new vehicle inventory until this program has been completed. First, identify all
affected dealer stock vehicles to determine part requirements. Then, contact the Program Assistance Center to order parts. When calling this number,
identify Customer Satisfaction Program 10B14 and have the VIN of the dealer stock vehicle(s) to be serviced.
SOLD VEHICLES:
Parts will be shipped to your dealership according to the Low Volume Process. DO NOT order parts, except for dealer stock vehicles. When the
owner calls the Program Assistance Center, the correct parts will be automatically sent to the dealer of their choice. This will improve customer
satisfaction by avoiding part delays. Unused parts may be returned for credit (See "Excess Stock Return").
The DOR/COR number for this service action is 50417.
Questions regarding parts should be directed to the Program Assistance Center or E-mailed.
DEALER PRICE
For latest prices, refer to DOES II.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin
4000.
Attachment III - Technical Information
2020 Lincoln Truck MKT FWD V6-3.7L Page 27
OVERVIEW
In some of the affected vehicles, the transmission intermediate clutch piston may have been install incorrectly. The piston seal may tear during
vehicle operation and possibly result in poor shifting, transmission slipping, warning lamp illumination, and eventual loss of 2nd and 6th gear
function.
Dealers are to remove and partially disassemble the transaxle to install a new Intermediate Clutch Clutch Piston.
SERVICE PROCEDURE
1. Remove the transaxle from the vehicle For additional information, refer to the appropriate WSM Section 307
DISASSEMBLY TRANSAXLE
NOTE:
Special tools that are needed for this portion of the service procedure are as follows:
^ Transaxle Holding Fixture # 307-580 or equivalent
^ Input Shaft Support Seal Installer # 307-578/1.
^ Forward/Intermediate Spring Compressor # 307-584/1 and /2
^ Depth Micrometer # 303-D075 or equivalent
^ Straight Edge (used with the Depth Micrometer # 303-D075)
2. Using the Holding Fixture # 307-580, install the transaxle onto the bench See Figure 1.
3. NOTICE: Only thread the bolts 6 to 8 turns or do not exceed 12 mm (0.472 in) into the torque converter. If the bolts are threaded too far,
damage to the torque converter clutch surface can occur causing torque converter failure.
Install two 10 mm x 1.50 bolts into the torque converter 6 to 8 turns to assist in handling the torque converter. See Figure 2.
4. NOTICE: The torque converter is heavy. Be careful not to drop the converter or damage will result.
2020 Lincoln Truck MKT FWD V6-3.7L Page 28
Remove the torque converter from the transaxle. See Figure 3.
5. NOTE: Record the location of the studbolts for assembly. Remove the 14 bolts and the main control cover. See Figure 4.
6. Disconnect the Turbine Shaft Speed (ISS) sensor electrical connector. See Figure 5.
7. NOTE: Position the transaxle so that the cover assembly is facing upward. Remove the 10 cover assembly bolts. See Figure 6.
8. NOTE: The 155 harness is part of the cover assembly. Care must be taken when removing the cover not to damage the harness or the connector.
2020 Lincoln Truck MKT FWD V6-3.7L Page 29
Remove the cover assembly and carefully route the 155 sensor wiring harness and electrical connector out of the transaxle case. See Figure 7.
9. Remove the cover assembly gasket and set aside.
10. Install the Input Shaft Support Seal installer # 307578/1 on the cover to protect and prevent the 4 Teflon?seals from expanding See Figure 8.
2020 Lincoln Truck MKT FWD V6-3.7L Page 30
11. Remove the No.1 cover assembly thrust bearing. See Figure 9.
12. Remove the overdrive/direct clutch hub and turbine shaft assembly. See Figure 10.
13. Remove No. 3 rear sun gear thrust bearing (the bearing may be stuck to the overdrive direct clutch hub/turbine shaft assembly) See Figure 11.
2020 Lincoln Truck MKT FWD V6-3.7L Page 31
14. Remove the intermediate clutch shell and sun gear assembly See Figure 12.
15. Remove the intermediate clutch assembly consisting of a wave spring 3 steel and 3 friction plates and the pressure plate Do not remove the
low/reverse clutch assembly See Figure 13.
DISASSEMBLY - INTERMEDIATE PISTON
16. NOTICE: Center the Special Tool # 307-584 with the beveled edge downward over the intermediate clutch return spring Failure to center the
tool may damage the spring.
NOTE:
Make sure that the Special Tool # 307-584 is positioned correctly to gain access to the intermediate clutch return spring snap ring.
2020 Lincoln Truck MKT FWD V6-3.7L Page 32
Position the Forward/Intermediate Spring Compressor 307-584/1 and 307-584/2 over the intermediate clutch return spring Using a press
compress the spring enough to remove the snap ring See Figure 14.
17. Remove the Forward/Intermediate Spring Compressor 307-584/1 and 307-584/2.
18. Remove the intermediate clutch return spring See Figure 15.
19. Remove and discard the intermediate clutch piston Check the cover assembly for any seal debris See Figure 16.
ASSEMBLY - INTERMEDIATE PISTON
2020 Lincoln Truck MKT FWD V6-3.7L Page 33
20. Lubricate the sealing surfaces on the new intermediate clutch piston with petroleum jelly See Figure 17.
21. Install the new intermediate clutch piston See Figure 18.
22. Install the intermediate clutch piston return spring See Figure 19.
23. NOTE: Make sure the snap ring is fully seated in the groove before releasing the pressure on the return spring.
2020 Lincoln Truck MKT FWD V6-3.7L Page 34
Install the Forward/Intermediate Spring Compressor 307-584/1 and 307-584/2. Using a press, compress the intermediate clutch piston return
spring enough to install the snap ring. Remove the Forward/Intermediate Spring Compressor 307-584/1 and 307-584/2. See Figure 20.
ASSEMBLY - TRANSAXLE
24. Install the new intermediate clutch pressure plate See Figure 21.
2020 Lincoln Truck MKT FWD V6-3.7L Page 35
25. Lubricate the new intermediate clutch pack assembly in clean transmission fluid See Figure 22.
26. Install the new intermediate clutch pack assembly See Figure 23.
27. Install the intermediate clutch pack wave spring See Figure 24.
2020 Lincoln Truck MKT FWD V6-3.7L Page 36
28. Using a suitable straight edge and the Depth Micrometer 303-D075, measure and record as measurement A, the distance from the transaxle case
deck surface to a low point on the intermediate clutch wave spring. See Figure 25.
29. Using the straight edge and the Depth Micrometer 303-D075, measure and record as measurement B, the distance from the intermediate clutch
piston to the cover assembly deck surface. See Figure 26.
30. Subtract measurement B from measurement A and add 1.6 mm (0.062 in), to compensate for the thickness of the gasket, to get the intermediate
clutch clearance. The clearance should be between 0.90 mm (0.035 in) and 2.24 mm (0.088 in). If the clearance is out of range, the intermediate
clutch pack has been incorrectly installed.
31. Install the rear sun gear and shell assembly. See Figure 27.
2020 Lincoln Truck MKT FWD V6-3.7L Page 37
32. Install the No.3 rear sun gear thrust bearing. See Figure 28.
33. Install the overdrive/direct clutch hub and turbine shaft assembly See Figure 29.
34. NOTE: Add petroleum jelly to the bearing to hold the bearing in place while assembling Install the No 1 cover assembly thrust bearing See
Figure 30.
35. Install the cover assembly gasket onto the transaxle assembly.
2020 Lincoln Truck MKT FWD V6-3.7L Page 38
36. Route the Turbine Shaft Speed (TSS) sensor harness through the transaxle case to the valve body area See Figure 31.
37. Before installing the cover assembly. inspect the cover assembly gasket for any damage. If necessary, install a new gasket. Then install the
cover assembly, cover assembly bolts and tighten the bolts in the sequence shown See Figure 32.
^ Tighten to 12 Nm (106 lb-in).
38. Connect the ISS sensor electrical connector See Figure 33.
2020 Lincoln Truck MKT FWD V6-3.7L Page 39
39. Position the body assembly solenoid seal upward 1/4 in (64 mm) to make sure that the pan seals correctly See Figure 34.
40. Inspect the transaxle main control cover seal for damage and install new if necessary. See Figure 35.
41. NOTE: Install the studbolts in the locations noted during disassembly.
Install the transaxle main control cover and install the bolts
42. Tighten the main control cover bolts in the sequence shown. See Figure 36.
^ Tighten to 12 Nm (106 lb-in).
43. NOTICE: Only thread the bolts 6 to 8 turns or do not exceed 12 mm (0.472 in) in the torque converter If the bolts are threaded too far, damage
to the torque converter clutch surface can occur, causing torque converter failure.
NOTE: Position the transaxle in the holding fixture so that the torque converter housing is facing upward.
2020 Lincoln Truck MKT FWD V6-3.7L Page 40
Install two 10 mm x 1.50 bolts into the torque converter 6 to 8 turns to assist in handling the torque converter and install the torque converter in
the transaxle. See Figure 37.
44. Remove the bolts from the torque converter. See Figure 38.
45. Install the transaxle. For additional information, refer to the appropriate WSM, Section 307.
2020 Lincoln Truck MKT FWD V6-3.7L Page 41
2020 Lincoln Truck MKT FWD V6-3.7L Page 42
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-2-8 Date: 100215
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-2-8 Date: 100215
SYNC(R) System - Defaults To 'Privacy Mode'
2020 Lincoln Truck MKT FWD V6-3.7L Page 23
TSB 10-2-8
02/15/10
SYNC SYSTEM DEFAULTS TO OR STAYS IN
PRIVACY MODE, MULTIPLE VEHICLE LINES
FORD:
2008-2009 Taurus X
2008-2010 Focus, Fusion, Mustang, Taurus,
Edge, Escape, Expedition,
Explorer Sport Trac, Explorer, F-150, F-250,
F-350, F-450
2009-2010 Flex
LINCOLN:
2008-2010 MKZ
2009-2010 MKS
2008 Mark LT
2008-2010 MKX, Navigator
2010 MKT
MERCURY:
2008-2009 Sable
2008-2010 Milan, Mariner, Mountaineer
ISSUE
Some customers of 2008-2010 SYNC-equipped vehicles may express concern with their SYNC paired device defaulting, switching or staying on
privacy mode. The customer may not be able to accept the call through the SYNC system or must answer the call manually on their personal device.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Set the Privacy mode to Off on the device and recheck Sync operation.
2. If necessary, test the device on another vehicle with the same version SYNC. If the concern is still present, the device is the concern. Continue
with normal WSM Diagnostics.
NOTE
PRIVACY MODE MEANS THAT THE PHONE IS CONTROLLING THE AUDIO. SYNC ONLY MAKES REQUESTS TO THE PHONE
TO TRANSFER THIS RESPONSIBILITY OR AUDIO TO SYNC. IF THE PHONE DOES NOT ACCEPT THIS REQUEST OR THERE IS A
PROBLEM IN THE COMMUNICATION TO MAKE THIS HAPPEN, YOU ARE BY DEFAULT IN PRIVACY MODE.
WARRANTY STATUS: Information Only
SYNC(R) System - Defaults To 'Privacy Mode'
2020 Lincoln Truck MKT FWD V6-3.7L Page 23
TSB 10-2-8
02/15/10
SYNC SYSTEM DEFAULTS TO OR STAYS IN
PRIVACY MODE, MULTIPLE VEHICLE LINES
FORD:
2008-2009 Taurus X
2008-2010 Focus, Fusion, Mustang, Taurus,
Edge, Escape, Expedition,
Explorer Sport Trac, Explorer, F-150, F-250,
F-350, F-450
2009-2010 Flex
LINCOLN:
2008-2010 MKZ
2009-2010 MKS
2008 Mark LT
2008-2010 MKX, Navigator
2010 MKT
MERCURY:
2008-2009 Sable
2008-2010 Milan, Mariner, Mountaineer
ISSUE
Some customers of 2008-2010 SYNC-equipped vehicles may express concern with their SYNC paired device defaulting, switching or staying on
privacy mode. The customer may not be able to accept the call through the SYNC system or must answer the call manually on their personal device.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Set the Privacy mode to Off on the device and recheck Sync operation.
2. If necessary, test the device on another vehicle with the same version SYNC. If the concern is still present, the device is the concern. Continue
with normal WSM Diagnostics.
NOTE
PRIVACY MODE MEANS THAT THE PHONE IS CONTROLLING THE AUDIO. SYNC ONLY MAKES REQUESTS TO THE PHONE
TO TRANSFER THIS RESPONSIBILITY OR AUDIO TO SYNC. IF THE PHONE DOES NOT ACCEPT THIS REQUEST OR THERE IS A
PROBLEM IN THE COMMUNICATION TO MAKE THIS HAPPEN, YOU ARE BY DEFAULT IN PRIVACY MODE.
WARRANTY STATUS: Information Only
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-6-3 Date: 100412
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-6-3 Date: 100412
Navigation Radio - Various Navigation/Audio Concerns
TSB 10-6-3
2020 Lincoln Truck MKT FWD V6-3.7L Page 22
04/12/10
SIRIUS RADIO AND NEXT GENERATION NAVIGATION
CONCERNS - BUILT BEFORE 3/8/2010
FORD:
2010 Fusion, Mustang, Taurus
2009-2010 E-Series, Edge, Escape,
Expedition, Explorer Sport Trac, Explorer,
F-150, F-Super Duty, Flex
LINCOLN:
2009-2010 MKS
2010 MKZ
2009-2010 MKX, Navigator
2010 MKT
MERCURY:
2010 Milan
2009-2010 Mariner, Mountaineer
ISSUE
Some 2009-2010 vehicles built on or before 3/8/2010 and equipped with Sirius Radio with Navigation, may exhibit repeated traffic incident
warnings every 2 minutes in some areas, VIN number displayed in the Navigation system does not match the vehicle's VIN, Juke box can not delete
or shuffle songs and the MKZ (without THX(R)) speakers fade incorrectly.
ACTION
Follow the Service Procedure to correct the condition.
SERVICE PROCEDURE
1. Locate the upgrade kit, FCS-21 099-KIT.
a. These kits were shipped to the dealership in Mid-March 2010.
b. This kit (FCS-21099-KIT) includes:
(1) 1 CD - FCS-21099-CD.
(2) 1 DVD - FCS-21099-DVD.
(3) 1 Instruction Sheet - FCS-21099-INS.
2. Update the Navigation system using FCS-21099-KIT.
NOTE
IF ADDITIONAL UPGRADE KITS ARE NEEDED, CONTACT HELM INC. AT 1-800-390-4717.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100603A Update The Navigation 0.3 Hr.
System
DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 42
Navigation Radio - Various Navigation/Audio Concerns
TSB 10-6-3
2020 Lincoln Truck MKT FWD V6-3.7L Page 22
04/12/10
SIRIUS RADIO AND NEXT GENERATION NAVIGATION
CONCERNS - BUILT BEFORE 3/8/2010
FORD:
2010 Fusion, Mustang, Taurus
2009-2010 E-Series, Edge, Escape,
Expedition, Explorer Sport Trac, Explorer,
F-150, F-Super Duty, Flex
LINCOLN:
2009-2010 MKS
2010 MKZ
2009-2010 MKX, Navigator
2010 MKT
MERCURY:
2010 Milan
2009-2010 Mariner, Mountaineer
ISSUE
Some 2009-2010 vehicles built on or before 3/8/2010 and equipped with Sirius Radio with Navigation, may exhibit repeated traffic incident
warnings every 2 minutes in some areas, VIN number displayed in the Navigation system does not match the vehicle's VIN, Juke box can not delete
or shuffle songs and the MKZ (without THX(R)) speakers fade incorrectly.
ACTION
Follow the Service Procedure to correct the condition.
SERVICE PROCEDURE
1. Locate the upgrade kit, FCS-21 099-KIT.
a. These kits were shipped to the dealership in Mid-March 2010.
b. This kit (FCS-21099-KIT) includes:
(1) 1 CD - FCS-21099-CD.
(2) 1 DVD - FCS-21099-DVD.
(3) 1 Instruction Sheet - FCS-21099-INS.
2. Update the Navigation system using FCS-21099-KIT.
NOTE
IF ADDITIONAL UPGRADE KITS ARE NEEDED, CONTACT HELM INC. AT 1-800-390-4717.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100603A Update The Navigation 0.3 Hr.
System
DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 42
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-4-3 Date: 100315
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-4-3 Date: 100315
Engine, A/T Controls - 2-3 Shift Flare/3-1 Shift Bump
TSB 10-4-3
03/15/10
6F50/6F55 TRANSMISSION - SHIFT FLARE INITIAL 2-3
SHIFT / SLIGHT DELAY/BUMP 3-1 COASTING
DOWNSHIFT BELOW 10 MPH (16 KM/H) BUILT ON
OR BEFORE 11/17/2009
FORD:
2010 Taurus, Flex
LINCOLN:
2010 MKS, MKT
ISSUE
Some 2010 Flex, MKS, MKT vehicles built on or before 10/18/09 and 2010 Taurus vehicles built on or before 11/17/2009 might exhibit an
automatic transmission shift flare on the initial 2-3 shift after a restart, and for vehicles without Eco Boost (Non GIDI) a slight delay/bump after a
3-1 coasting downshift below 10 MPH (16 Km/h). This may be caused by the powertrain control module (PCM) calibration. A new calibration is
available that will improve shift feel on initial 2-3 shift after restart and reduce the slight delay/bump after a 3-1 coasting downshift below 10 MPH
(16 Km/h).
ACTION
Reprogram the PCM to the latest calibration using IDS release 65.07 and higher. This new calibration is not included in the VCM 2010.1 DVD.
Calibration files may also be obtained at the website.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100403A 2010 Flex, MKS, MKT, 0.3 Hr.
And Taurus: Reprogram
The PCM (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 04
Engine, A/T Controls - 2-3 Shift Flare/3-1 Shift Bump
TSB 10-4-3
03/15/10
6F50/6F55 TRANSMISSION - SHIFT FLARE INITIAL 2-3
SHIFT / SLIGHT DELAY/BUMP 3-1 COASTING
DOWNSHIFT BELOW 10 MPH (16 KM/H) BUILT ON
OR BEFORE 11/17/2009
FORD:
2010 Taurus, Flex
LINCOLN:
2010 MKS, MKT
ISSUE
Some 2010 Flex, MKS, MKT vehicles built on or before 10/18/09 and 2010 Taurus vehicles built on or before 11/17/2009 might exhibit an
automatic transmission shift flare on the initial 2-3 shift after a restart, and for vehicles without Eco Boost (Non GIDI) a slight delay/bump after a
3-1 coasting downshift below 10 MPH (16 Km/h). This may be caused by the powertrain control module (PCM) calibration. A new calibration is
available that will improve shift feel on initial 2-3 shift after restart and reduce the slight delay/bump after a 3-1 coasting downshift below 10 MPH
(16 Km/h).
ACTION
Reprogram the PCM to the latest calibration using IDS release 65.07 and higher. This new calibration is not included in the VCM 2010.1 DVD.
Calibration files may also be obtained at the website.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100403A 2010 Flex, MKS, MKT, 0.3 Hr.
And Taurus: Reprogram
The PCM (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 04
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-6-1 Date: 100412
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-6-1 Date: 100412
Steering - Fluid Leak At Reservoir Cap In Cold Temps.
TSB 10-6-1
04/12/10
POWER STEERING FLUID LEAK AT THE RESERVOIR FILL CAP
FORD:
2010 Taurus, Flex
LINCOLN:
2010 MKS, MKT
ISSUE
Some 2010 Taurus, MKS, Flex and MKT vehicles may exhibit a power steering fluid leak at the reservoir fill cap when operated in very cold
climates of ambient temperatures below 0 degrees Fahrenheit (-18 degrees Celsius). Air may enter the system through the pump supply tube-to-pump
joint immediately after a cold start causing the fluid to foam.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
The Service Procedure must be performed with the vehicle at room temperature.
1. With the vehicle in neutral, position it on a hoist. Refer to Workshop Manual (WSM), Section 100-02.
2020 Lincoln Truck MKT FWD V6-3.7L Page 20
2. Remove the 7 pin-type retainers and the RH inner fender splash shield. (Figure 1)
3. Clean the power steering pump and supply tube area thoroughly with Motorcraft(R) Metal Brake Parts Cleaner and allow the surface to dry.
Surface must be clean and dry in order for the sealant to bond. (Figure 2)
4. Apply a generous bead of Motorcraft(R) Ultra Silicone Sealant around the supply tube-to-pump housing connection. Make sure the sealant
covers the surface all the way around the tube to form a good air tight seal. (Figure 2)
5. Allow the sealant to dry according to the instructions on the tube.
6. Install the RH splash shield and the 7 pin-type retainers.
7. Top off the power steering fluid level.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100601A 2010 Taurus, MKS, Flex 0.4 Hr.
And MKT: Apply Sealant
Around The Supply Tube
2020 Lincoln Truck MKT FWD V6-3.7L Page 21
To Pump Housing
Connection (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
3A674 07
Steering - Fluid Leak At Reservoir Cap In Cold Temps.
TSB 10-6-1
04/12/10
POWER STEERING FLUID LEAK AT THE RESERVOIR FILL CAP
FORD:
2010 Taurus, Flex
LINCOLN:
2010 MKS, MKT
ISSUE
Some 2010 Taurus, MKS, Flex and MKT vehicles may exhibit a power steering fluid leak at the reservoir fill cap when operated in very cold
climates of ambient temperatures below 0 degrees Fahrenheit (-18 degrees Celsius). Air may enter the system through the pump supply tube-to-pump
joint immediately after a cold start causing the fluid to foam.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
The Service Procedure must be performed with the vehicle at room temperature.
1. With the vehicle in neutral, position it on a hoist. Refer to Workshop Manual (WSM), Section 100-02.
2020 Lincoln Truck MKT FWD V6-3.7L Page 20
2. Remove the 7 pin-type retainers and the RH inner fender splash shield. (Figure 1)
3. Clean the power steering pump and supply tube area thoroughly with Motorcraft(R) Metal Brake Parts Cleaner and allow the surface to dry.
Surface must be clean and dry in order for the sealant to bond. (Figure 2)
4. Apply a generous bead of Motorcraft(R) Ultra Silicone Sealant around the supply tube-to-pump housing connection. Make sure the sealant
covers the surface all the way around the tube to form a good air tight seal. (Figure 2)
5. Allow the sealant to dry according to the instructions on the tube.
6. Install the RH splash shield and the 7 pin-type retainers.
7. Top off the power steering fluid level.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100601A 2010 Taurus, MKS, Flex 0.4 Hr.
And MKT: Apply Sealant
Around The Supply Tube
2020 Lincoln Truck MKT FWD V6-3.7L Page 21
To Pump Housing
Connection (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
3A674 07
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-7-2 Date: 100426
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-7-2 Date: 100426
Brakes - Rear Brake Drag/Cyclic Noises
TSB 10-7-2
04/26/10
REAR BRAKE DRAG OR REAR BRAKE NOISE -
BUILT ON OR BEFORE 12114/2009
FORD:
2010 Taurus
2009-2010 Flex
2020 Lincoln Truck MKT FWD V6-3.7L Page 18
LINCOLN:
2009-2010 MKS
2010 MKT
This article supersedes TSB 09-26-10 to add a production fix date.
ISSUE
Some 2009-2010 Flex, MKS and 2010 Taurus and MKT built on or before 12/14/2009 may exhibit rear brake drag and/or off-brake cyclic noise.
The noise may be caused by pad to piston misalignment or corrosion on the brake caliper bracket.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Remove the rear wheels and tires per Workshop Manual (WSM), Section 204-04.
2. Remove the rear brake pads as per WSM, Section 206-00. The notch in the caliper piston should be aligned with the pin on the backside of the
inboard brake pad. (Figure 1)
3. Replace the caliper anchor bracket and anchor bracket bolts.
a. Ensure the piston slots are aligned per WSM, Section 206-00.
b. The new caliper anchor brackets should have a small amount of grease under the brake pad spring clips.
c. Grease should not be applied to the sur[ace of the spring clips or come into contact with the pads.
4. Install new brake pads per WSM, Section 206-00.
5. Install the rear wheels and tires WSM, Section 204-04.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty coverage limits/policies
2020 Lincoln Truck MKT FWD V6-3.7L Page 19
are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100702A 2009-2010 Flex, 2010 0.8 Hr.
MKT: Replace The Rear
Brake Pads, And Caliper
Anchor Bracket (Do Not
Use With Any Other Labor
Operations)
100702A 2009-2010 MKS, 2010 0.8 Hr.
Taurus: Replace The Rear
Brake Pads, And Caliper
Anchor Bracket (Do Not
Use With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
2B511 D7
Brakes - Rear Brake Drag/Cyclic Noises
TSB 10-7-2
04/26/10
REAR BRAKE DRAG OR REAR BRAKE NOISE -
BUILT ON OR BEFORE 12114/2009
FORD:
2010 Taurus
2009-2010 Flex
2020 Lincoln Truck MKT FWD V6-3.7L Page 18
LINCOLN:
2009-2010 MKS
2010 MKT
This article supersedes TSB 09-26-10 to add a production fix date.
ISSUE
Some 2009-2010 Flex, MKS and 2010 Taurus and MKT built on or before 12/14/2009 may exhibit rear brake drag and/or off-brake cyclic noise.
The noise may be caused by pad to piston misalignment or corrosion on the brake caliper bracket.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Remove the rear wheels and tires per Workshop Manual (WSM), Section 204-04.
2. Remove the rear brake pads as per WSM, Section 206-00. The notch in the caliper piston should be aligned with the pin on the backside of the
inboard brake pad. (Figure 1)
3. Replace the caliper anchor bracket and anchor bracket bolts.
a. Ensure the piston slots are aligned per WSM, Section 206-00.
b. The new caliper anchor brackets should have a small amount of grease under the brake pad spring clips.
c. Grease should not be applied to the sur[ace of the spring clips or come into contact with the pads.
4. Install new brake pads per WSM, Section 206-00.
5. Install the rear wheels and tires WSM, Section 204-04.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty coverage limits/policies
2020 Lincoln Truck MKT FWD V6-3.7L Page 19
are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100702A 2009-2010 Flex, 2010 0.8 Hr.
MKT: Replace The Rear
Brake Pads, And Caliper
Anchor Bracket (Do Not
Use With Any Other Labor
Operations)
100702A 2009-2010 MKS, 2010 0.8 Hr.
Taurus: Replace The Rear
Brake Pads, And Caliper
Anchor Bracket (Do Not
Use With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
2B511 D7
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 09-24-13 Date: 091214
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 09-24-13 Date: 091214
Wipers/Washers - Rain Sensor Detached From Windshield
TSB 09-24-13
12/14/09
RAIN SENSOR MOUNTING RING DETACHED FROM WINDSHIELD
2020 Lincoln Truck MKT FWD V6-3.7L Page 17
FORD:
2010 Taurus
2009-2010 Expedition, F-150
LINCOLN:
2009-2010 MKS
2010 MKZ
2009-2010 Navigator
2010 MKT
ISSUE
Some 2009-2010 F-150 Platinum, Expedition, Navigator, MKS and 2010 Taurus, MKT and MKZ vehicles equipped with Rain Sensing Windshield
Wipers may exhibit a detached rain sensor mounting ring. The rain sensor mounting ring is attached to the inside of the windshield near the rear view
mirror. The windshield wipers will continue to function in manual mode, only the rain sensor feature is affected.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
A service repair kit has been made available to resolve this issue. Order the Rain Sensor Repair Kit and follow the instruction sheet contained with
this kit to resolve a detached rain sensor mounting ring.
NOTE
THE KIT REQUIRES CHEMICALS WHICH ARE NOT INCLUDED IN THE KIT. THESE CHEMICALS HAVE A SHORT SHELF LIFE
AND ARE REQUIRED TO BE OBTAINED DIRECTLY FROM A SOURCE LISTED IN THE INSTRUCTION SHEET.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
MT092413 Use SLTS Operations If Actual
Available; Claim Additional Time
Diagnosis Or Labor
Performed As Actual Time
DEALER CODING
CONDITION
BASIC PART NO. CODE
17D596 33
Wipers/Washers - Rain Sensor Detached From Windshield
TSB 09-24-13
12/14/09
RAIN SENSOR MOUNTING RING DETACHED FROM WINDSHIELD
2020 Lincoln Truck MKT FWD V6-3.7L Page 17
FORD:
2010 Taurus
2009-2010 Expedition, F-150
LINCOLN:
2009-2010 MKS
2010 MKZ
2009-2010 Navigator
2010 MKT
ISSUE
Some 2009-2010 F-150 Platinum, Expedition, Navigator, MKS and 2010 Taurus, MKT and MKZ vehicles equipped with Rain Sensing Windshield
Wipers may exhibit a detached rain sensor mounting ring. The rain sensor mounting ring is attached to the inside of the windshield near the rear view
mirror. The windshield wipers will continue to function in manual mode, only the rain sensor feature is affected.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
A service repair kit has been made available to resolve this issue. Order the Rain Sensor Repair Kit and follow the instruction sheet contained with
this kit to resolve a detached rain sensor mounting ring.
NOTE
THE KIT REQUIRES CHEMICALS WHICH ARE NOT INCLUDED IN THE KIT. THESE CHEMICALS HAVE A SHORT SHELF LIFE
AND ARE REQUIRED TO BE OBTAINED DIRECTLY FROM A SOURCE LISTED IN THE INSTRUCTION SHEET.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
MT092413 Use SLTS Operations If Actual
Available; Claim Additional Time
Diagnosis Or Labor
Performed As Actual Time
DEALER CODING
CONDITION
BASIC PART NO. CODE
17D596 33
2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-15-4 Date: 100816
2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 10-15-4 Date: 100816
Collision Avoidance - False BLIS/CTA DTC B11D6:15
TSB 10-15-4
08/16/10
BLIND SPOT INFORMATION SYSTEM (BLIS) AND
CROSS TRAFFIC ALERT (CTA) - FALSE DTC
B11D6:15 WITH INTERMITTENT FAULTS - BUILT ON
OR BEFORE 5/21/2010.
FORD:
2010 Fusion, Taurus
LINCOLN:
2010 MKZ, MKT
MERCURY:
2010 Milan
This article supersedes TSB 09-24-09 to update the production fix date and Service Procedure.
ISSUE
Some 2010 Taurus vehicles built on or before 5/11/2010, 2010 MKT built on or before 05/05/2010 and 2010 Fusion, Milan and MKZ built on or
before 5/21/2010, equipped with Blind Spot Information System (BLIS) and Cross Traffic Alert (CTA) may exhibit a BLIS fault. The error clears
after a key cycle but can reappear at a later time and diagnostic trouble code (DTC) B11D6:15 is present. This condition may be attributed to the
software of the left hand (LH) or right hand (RH) side obstacle detection control modules (SOD), or a connector pin fit issue at the exterior rear view
mirror glass sub-assembly LED connector.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
NOTE
DO NOT PERFORM A SELF TEST ON THE SOD MODULES PRIOR TO CHECKING FOR DTC(S). RUNNING A SELF TEST WILL
CLEAR DTC(S) AND ITS HISTORY IF THE CONDITION IS INTERMITTENT.
2020 Lincoln Truck MKT FWD V6-3.7L Page 14
1. Using Integrated Diagnostic System (IDS) scan tool, check for DTCs in the SOD module.
a. If DTC B11D6:15 is present, clear the DTC and continue to Step 2.
b. If other DTCs are present, follow normal diagnosis procedures, refer to the Workshop Manual (WSM), Section 419-04 for Side and Rear
Vision. Do not continue with this procedure.
NOTE
IN SOME CASES, IF NO DTC'S ARE PRESENT IT IS POSSIBLE THAT THEY HAVE BEEN CLEARED VIA AN EARLIER
DIAGNOSTICS SELF TEST, IT IS RECOMMENDED TO FOLLOW NORMAL DIAGNOSIS IN WSM, SECTION 419-04.
2. Check vehicle application built dates and module software level using IDS scan tool.
a. IDS Scan Tool Software Level Check Procedure.
(1) Connect service tool to the vehicle via the data communication link (DCL).
(2) Identify (ID) the vehicle.
(3) Select Log Viewer - Technical View (Full Diagnostic) Tab. (Figure 1)
(4) Scroll down the page and locate both
SODL_FILENAME = XXXX-XXXX-XX
for left side SOD and
SODR_FILENAME = XXXX-XXXX-XX
for right side SOD modules software part number.
3. For Taurus and MKT vehicles built on or before 9/28/2009 and Fusion, Milan and MKZ vehicles built on or before 10/15/2009 check the SOD
module software part number. For vehicles built after these date ranges proceed to step 5.
a. If the module software contains part number 9E5T-14D368-AH or a later version, do not reprogram the module, the module already contains
the latest software, proceed to Step 5.
b. If the module software part numbers ends with a suffix of AA, AB, AC, AD, AE, AF, AG, Reprogram the left and right SOD modules to the
latest calibration using IDS release 63.12 and higher. This new calibration is not included in the VCM 2009.9 DVD. Calibration files may
also be obtained at the website. Proceed to Step 4.
4. IDS Scan Tool SOD Programming Procedure.
a. With IDS already installed.
b. Select Module Programming.
c. Select Module Reprogramming and select SOD-L.
d. Follow the screens on IDS as outlined; this will reprogram both SOD left and right side modules.
NOTE
THE IDS SCAN TOOL PROGRAM WILL REPROGRAM BOTH THE LEFT AND RIGHT SIDE SOD MODULES AT THE SAME TIME.
FOLLOW THE COORDINATED REPROGRAMMING PROCEDURE EXACTLY AS OUTLINED BY THE IDS SCAN TOOL. FAILURE
TO FOLLOW THE KEY CYCLE PROCEDURE WITHOUT WAITING FOR THE IDS PROMPTS WILL CAUSE THE COORDINATED
REPROGRAMMING TO FAIL.
2020 Lincoln Truck MKT FWD V6-3.7L Page 15
5. Remove appropriate LH and/or RH exterior rear view mirror glass subassemblies per WSM Section 501-09.
6. Inspect the BLIS exterior rear view mirrors glass subassembly connectors for spread or damaged terminals. (Figures 2-3):
a. If the terminals are damaged at the exterior rear view mirror glass subassembly, replace the exterior rear view mirror assembly. Refer to
WSM, Section 501-09.
b. If no damage is found, verify terminal pins are clean and tight.
(1) Place a dab of Motorcraft(R) Electrical Grease on the front and rear of the female terminal connectors.
(2) Place a dab of Motorcraft(R) Electrical Grease on the rear of the male terminal connector to create a weather tight seal. (Figures 2-3)
(3) Re-install appropriate exterior rear view mirrors glass subassemblies per WSM, Section 501-09.
(4) Proceed to Step 7.
7. Use the exterior mirror control switch for proper control operation, cycle the mirrors up and down and left and right, stalling the mirror for 5
seconds at each position. Use the scan tool and check for any SOD faults. If no faults are present, return the vehicle to the customer; the vehicle
is fixed. If B11D6:15 fault is still present, proceed to Step 8.
8. For Taurus vehicles built on or before 5/11/2010, MKT vehicles built on or before 5/05/2010, and Fusion, Milan and MKZ vehicles built
prior to 5/21/2010, replace the appropriate exterior left and/or right side complete mirror assembly per WSM Section 501-09. Refer to
the parts list for the correct mirror application.
2020 Lincoln Truck MKT FWD V6-3.7L Page 16
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
101504A 2010 Fusion, Milan, MKT, 0.5 Hr.
MKZ, Taurus: Check
DTCs, Module Software
Level, Includes Time To
Inspect And Grease
Terminals, Or Replace
Glass Assemblies (Do Not
Use With Any Other Labor
Operations)
101504B 2010 Fusion, Milan, MKT, 0.6 Hr.
MKZ, Taurus: Check
DTCs, Module Software
Level, Includes Time To
Inspect And Grease
Terminals, Or Replace
Glass Assemblies And
Reprogram The Left And
Right SOD Modules (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
17K707 42
Collision Avoidance - False BLIS/CTA DTC B11D6:15
TSB 10-15-4
08/16/10
BLIND SPOT INFORMATION SYSTEM (BLIS) AND
CROSS TRAFFIC ALERT (CTA) - FALSE DTC
B11D6:15 WITH INTERMITTENT FAULTS - BUILT ON
OR BEFORE 5/21/2010.
FORD:
2010 Fusion, Taurus
LINCOLN:
2010 MKZ, MKT
MERCURY:
2010 Milan
This article supersedes TSB 09-24-09 to update the production fix date and Service Procedure.
ISSUE
Some 2010 Taurus vehicles built on or before 5/11/2010, 2010 MKT built on or before 05/05/2010 and 2010 Fusion, Milan and MKZ built on or
before 5/21/2010, equipped with Blind Spot Information System (BLIS) and Cross Traffic Alert (CTA) may exhibit a BLIS fault. The error clears
after a key cycle but can reappear at a later time and diagnostic trouble code (DTC) B11D6:15 is present. This condition may be attributed to the
software of the left hand (LH) or right hand (RH) side obstacle detection control modules (SOD), or a connector pin fit issue at the exterior rear view
mirror glass sub-assembly LED connector.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
NOTE
DO NOT PERFORM A SELF TEST ON THE SOD MODULES PRIOR TO CHECKING FOR DTC(S). RUNNING A SELF TEST WILL
CLEAR DTC(S) AND ITS HISTORY IF THE CONDITION IS INTERMITTENT.
2020 Lincoln Truck MKT FWD V6-3.7L Page 14
1. Using Integrated Diagnostic System (IDS) scan tool, check for DTCs in the SOD module.
a. If DTC B11D6:15 is present, clear the DTC and continue to Step 2.
b. If other DTCs are present, follow normal diagnosis procedures, refer to the Workshop Manual (WSM), Section 419-04 for Side and Rear
Vision. Do not continue with this procedure.
NOTE
IN SOME CASES, IF NO DTC'S ARE PRESENT IT IS POSSIBLE THAT THEY HAVE BEEN CLEARED VIA AN EARLIER
DIAGNOSTICS SELF TEST, IT IS RECOMMENDED TO FOLLOW NORMAL DIAGNOSIS IN WSM, SECTION 419-04.
2. Check vehicle application built dates and module software level using IDS scan tool.
a. IDS Scan Tool Software Level Check Procedure.
(1) Connect service tool to the vehicle via the data communication link (DCL).
(2) Identify (ID) the vehicle.
(3) Select Log Viewer - Technical View (Full Diagnostic) Tab. (Figure 1)
(4) Scroll down the page and locate both
SODL_FILENAME = XXXX-XXXX-XX
for left side SOD and
SODR_FILENAME = XXXX-XXXX-XX
for right side SOD modules software part number.
3. For Taurus and MKT vehicles built on or before 9/28/2009 and Fusion, Milan and MKZ vehicles built on or before 10/15/2009 check the SOD
module software part number. For vehicles built after these date ranges proceed to step 5.
a. If the module software contains part number 9E5T-14D368-AH or a later version, do not reprogram the module, the module already contains
the latest software, proceed to Step 5.
b. If the module software part numbers ends with a suffix of AA, AB, AC, AD, AE, AF, AG, Reprogram the left and right SOD modules to the
latest calibration using IDS release 63.12 and higher. This new calibration is not included in the VCM 2009.9 DVD. Calibration files may
also be obtained at the website. Proceed to Step 4.
4. IDS Scan Tool SOD Programming Procedure.
a. With IDS already installed.
b. Select Module Programming.
c. Select Module Reprogramming and select SOD-L.
d. Follow the screens on IDS as outlined; this will reprogram both SOD left and right side modules.
NOTE
THE IDS SCAN TOOL PROGRAM WILL REPROGRAM BOTH THE LEFT AND RIGHT SIDE SOD MODULES AT THE SAME TIME.
FOLLOW THE COORDINATED REPROGRAMMING PROCEDURE EXACTLY AS OUTLINED BY THE IDS SCAN TOOL. FAILURE
TO FOLLOW THE KEY CYCLE PROCEDURE WITHOUT WAITING FOR THE IDS PROMPTS WILL CAUSE THE COORDINATED
REPROGRAMMING TO FAIL.
2020 Lincoln Truck MKT FWD V6-3.7L Page 15
5. Remove appropriate LH and/or RH exterior rear view mirror glass subassemblies per WSM Section 501-09.
6. Inspect the BLIS exterior rear view mirrors glass subassembly connectors for spread or damaged terminals. (Figures 2-3):
a. If the terminals are damaged at the exterior rear view mirror glass subassembly, replace the exterior rear view mirror assembly. Refer to
WSM, Section 501-09.
b. If no damage is found, verify terminal pins are clean and tight.
(1) Place a dab of Motorcraft(R) Electrical Grease on the front and rear of the female terminal connectors.
(2) Place a dab of Motorcraft(R) Electrical Grease on the rear of the male terminal connector to create a weather tight seal. (Figures 2-3)
(3) Re-install appropriate exterior rear view mirrors glass subassemblies per WSM, Section 501-09.
(4) Proceed to Step 7.
7. Use the exterior mirror control switch for proper control operation, cycle the mirrors up and down and left and right, stalling the mirror for 5
seconds at each position. Use the scan tool and check for any SOD faults. If no faults are present, return the vehicle to the customer; the vehicle
is fixed. If B11D6:15 fault is still present, proceed to Step 8.
8. For Taurus vehicles built on or before 5/11/2010, MKT vehicles built on or before 5/05/2010, and Fusion, Milan and MKZ vehicles built
prior to 5/21/2010, replace the appropriate exterior left and/or right side complete mirror assembly per WSM Section 501-09. Refer to
the parts list for the correct mirror application.
2020 Lincoln Truck MKT FWD V6-3.7L Page 16
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
101504A 2010 Fusion, Milan, MKT, 0.5 Hr.
MKZ, Taurus: Check
DTCs, Module Software
Level, Includes Time To
Inspect And Grease
Terminals, Or Replace
Glass Assemblies (Do Not
Use With Any Other Labor
Operations)
101504B 2010 Fusion, Milan, MKT, 0.6 Hr.
MKZ, Taurus: Check
DTCs, Module Software
Level, Includes Time To
Inspect And Grease
Terminals, Or Replace
Glass Assemblies And
Reprogram The Left And
Right SOD Modules (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
17K707 42
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 11-4-8 Date: 110427
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 11-4-8 Date: 110427
Interior - Scraping Noise From Dash Area
TSB 11-4-8
04/27/11
SCRAPING NOISE FROM INSTRUMENT CLUSTER
FINISH PANEL EXTENSION DURING COLUMN
TILT/TELESCOPING OPERATION - BUILT ON OR
BEFORE 9/1/2010
LINCOLN:
2009-2011 MKS
2010-2011 MKT
This article supersedes TSB 09-22-20 to update the vehicle model years and vehicle lines covered.
ISSUE
Some 2010-2011 MKT and 2009-2011 MKS vehicles built on or before 9/1/2010 may exhibit a scraping noise coming from the instrument cluster
finish panel extension and the upper steering column shroud during column tilt/telescoping operation.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Remove the instrument cluster finish panel extension. Refer to Workshop Manual (WSM), Section 501-12.
2. Check for the scraping noise by operating tilt/telescoping of the steering column in all directions.
a. If the scraping noise is gone, continue to Step 3.
b. If a noise is still present, stop with this procedure and continue with normal WSM Section 211-04.
3. Examine the upper steering column shroud for scratches.
a. If there are no scratches, continue to Step 5.
b. If there are scratches, continue to Step 4.
4. Remove and replace the upper steering column shroud. Refer to WSM, Section 211-04.
5. Replace the instrument cluster finish panel extension with a new part. Refer to WSM, Section 501-12.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
2020 Lincoln Truck MKT FWD V6-3.7L Page 13
OPERATION DESCRIPTION TIME
110408A 2009-2011 MKS: Replace 0.7 Hr.
The Upper Steering
Column Shroud And/Or
Instrument Cluster Finish
Panel Extension (Do Not
Use With Any Other Labor
Operations)
110408A 2010-2011 MKT: Replace 1.0 Hr.
The Upper Steering
Column Shroud And/Or
Instrument Cluster Finish
Panel Extension (Do Not
Use With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
3R564 07
Disclaimer
Interior - Scraping Noise From Dash Area
TSB 11-4-8
04/27/11
SCRAPING NOISE FROM INSTRUMENT CLUSTER
FINISH PANEL EXTENSION DURING COLUMN
TILT/TELESCOPING OPERATION - BUILT ON OR
BEFORE 9/1/2010
LINCOLN:
2009-2011 MKS
2010-2011 MKT
This article supersedes TSB 09-22-20 to update the vehicle model years and vehicle lines covered.
ISSUE
Some 2010-2011 MKT and 2009-2011 MKS vehicles built on or before 9/1/2010 may exhibit a scraping noise coming from the instrument cluster
finish panel extension and the upper steering column shroud during column tilt/telescoping operation.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Remove the instrument cluster finish panel extension. Refer to Workshop Manual (WSM), Section 501-12.
2. Check for the scraping noise by operating tilt/telescoping of the steering column in all directions.
a. If the scraping noise is gone, continue to Step 3.
b. If a noise is still present, stop with this procedure and continue with normal WSM Section 211-04.
3. Examine the upper steering column shroud for scratches.
a. If there are no scratches, continue to Step 5.
b. If there are scratches, continue to Step 4.
4. Remove and replace the upper steering column shroud. Refer to WSM, Section 211-04.
5. Replace the instrument cluster finish panel extension with a new part. Refer to WSM, Section 501-12.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
2020 Lincoln Truck MKT FWD V6-3.7L Page 13
OPERATION DESCRIPTION TIME
110408A 2009-2011 MKS: Replace 0.7 Hr.
The Upper Steering
Column Shroud And/Or
Instrument Cluster Finish
Panel Extension (Do Not
Use With Any Other Labor
Operations)
110408A 2010-2011 MKT: Replace 1.0 Hr.
The Upper Steering
Column Shroud And/Or
Instrument Cluster Finish
Panel Extension (Do Not
Use With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
3R564 07
Disclaimer
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 11-5-15 Date: 110519
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 11-5-15 Date: 110519
Brakes - Front Brake Grinding/Grunting Noises
TSB 11-5-15
05/19/11
FRONT BRAKES - INTERMITTENT GRUNT
OR GRINDING NOISE
FORD:
2010-2011 Taurus
2009-2011 Flex
LINCOLN:
2009-2011 MKS
2010-2011 MKT
This article supersedes TSB 10-17-3 to update the Service Procedure and Part List.
ISSUE
Some 2009-2011 MKS, Flex, 2010-2011 Taurus, MKT vehicles built on or before 7/28/2010 and some 2010-2011 Taurus SHO not equipped with
the Performance Package built on or before 8/10/2010 may exhibit intermittent grunt or grinding noise from the front brakes.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
NOTE
PERFORMANCE PACKAGE SHO'S ARE NOT INCLUDED IN THIS PROCEDURE.
The Taurus SHO with the Performance Package is equipped with per[ormance brake pads. Per[ormance package Taurus's can be identified by SHO
Per[ormance Package - Per[ormance brake pads, EPAS calibrated steering, ESC track mode/true off, 3.16 final drive ratio, 20" premium painted
wheels with per[ormance summer tire compound (P245/45YR) and Tire mobility kit and is denoted by option code 12S.
NOTE
IF BRAKE ROTOR REPLACEMENT IS REQUIRED DO NOT REMOVE THE DULL GREY COATING ON THE ROTORS; IT IS
CORROSION PROTECTION.
NOTE
2020 Lincoln Truck MKT FWD V6-3.7L Page 11
IT IS IMPORTANT THAT THE INNER AND OUTER BRAKING SURFACES OF THE ROTORS BE COMPLETELY CLEANED OF ANY
METAL DUST, DIRT AND GREASE USING MOTORCRAFT(R) METAL BRAKE PARTS CLEANER AND A CLEAN RAG.
1. Measure the rotors.
a. If the minimum thickness is over 28.5 mm (1.122") resurface them using an on-vehicle brake lathe, Refer to Workshop Manual (WSM),
Section 206-00.
b. If the minimum thickness is equal to or less than 28.5 mm (1.122"). Replace the rotor.
c. It is very important that all of the machining material has been removed from the brake rotors before installing the caliper and pads.
2. Discard the brake caliper anchor plate and bolts.
3. Make sure all caliper anchor plate mounting sur[aces are cleaned of machining material before installing new brake caliper anchor brackets and
bolts. Refer to (WSM), Section 206-03.
4. Reassemble vehicle.
NOTE
FAILURE TO APPLY THE GREASE MAY RESULT IN UNACCEPTABLE BRAKE NOISE AT LOWER SPEEDS UNDER LIGHT
BRAKING.
NOTE
GREASE SHOULD NOT BE APPLIED TO OTHER COMPONENTS LIKE PINS OR SHIMS. DURING BRAKE INSPECTION, LOOK FOR
FOREIGN OBJECTS TRAPPED BETWEEN THE DUST SHIELD AND ROTOR. THESE CAN CAUSE NOISE DURING BRAKING AND
OFF-BRAKE CONDITIONS.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
110515A 2010-2011 Taurus, MKT 0.9 Hr.
2009-2011 MKS, Flex:
Measure And Replace
Front Brake Rotors
Caliper Anchor Brackets,
And Install Front Brake
Pad Kit (Do Not Use With
Any Other Labor
Operations)
110515B 2010-2011 Taurus, MKT 1.4 Hrs.
2009-2011 MKS, Flex:
Measure And Machine
Front Brake Rotors,
Replace Caliper Anchor
Brackets, And Install Front
Brake Pad Kit (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
2B292 42
2020 Lincoln Truck MKT FWD V6-3.7L Page 12
Brakes - Front Brake Grinding/Grunting Noises
TSB 11-5-15
05/19/11
FRONT BRAKES - INTERMITTENT GRUNT
OR GRINDING NOISE
FORD:
2010-2011 Taurus
2009-2011 Flex
LINCOLN:
2009-2011 MKS
2010-2011 MKT
This article supersedes TSB 10-17-3 to update the Service Procedure and Part List.
ISSUE
Some 2009-2011 MKS, Flex, 2010-2011 Taurus, MKT vehicles built on or before 7/28/2010 and some 2010-2011 Taurus SHO not equipped with
the Performance Package built on or before 8/10/2010 may exhibit intermittent grunt or grinding noise from the front brakes.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
NOTE
PERFORMANCE PACKAGE SHO'S ARE NOT INCLUDED IN THIS PROCEDURE.
The Taurus SHO with the Performance Package is equipped with per[ormance brake pads. Per[ormance package Taurus's can be identified by SHO
Per[ormance Package - Per[ormance brake pads, EPAS calibrated steering, ESC track mode/true off, 3.16 final drive ratio, 20" premium painted
wheels with per[ormance summer tire compound (P245/45YR) and Tire mobility kit and is denoted by option code 12S.
NOTE
IF BRAKE ROTOR REPLACEMENT IS REQUIRED DO NOT REMOVE THE DULL GREY COATING ON THE ROTORS; IT IS
CORROSION PROTECTION.
NOTE
2020 Lincoln Truck MKT FWD V6-3.7L Page 11
IT IS IMPORTANT THAT THE INNER AND OUTER BRAKING SURFACES OF THE ROTORS BE COMPLETELY CLEANED OF ANY
METAL DUST, DIRT AND GREASE USING MOTORCRAFT(R) METAL BRAKE PARTS CLEANER AND A CLEAN RAG.
1. Measure the rotors.
a. If the minimum thickness is over 28.5 mm (1.122") resurface them using an on-vehicle brake lathe, Refer to Workshop Manual (WSM),
Section 206-00.
b. If the minimum thickness is equal to or less than 28.5 mm (1.122"). Replace the rotor.
c. It is very important that all of the machining material has been removed from the brake rotors before installing the caliper and pads.
2. Discard the brake caliper anchor plate and bolts.
3. Make sure all caliper anchor plate mounting sur[aces are cleaned of machining material before installing new brake caliper anchor brackets and
bolts. Refer to (WSM), Section 206-03.
4. Reassemble vehicle.
NOTE
FAILURE TO APPLY THE GREASE MAY RESULT IN UNACCEPTABLE BRAKE NOISE AT LOWER SPEEDS UNDER LIGHT
BRAKING.
NOTE
GREASE SHOULD NOT BE APPLIED TO OTHER COMPONENTS LIKE PINS OR SHIMS. DURING BRAKE INSPECTION, LOOK FOR
FOREIGN OBJECTS TRAPPED BETWEEN THE DUST SHIELD AND ROTOR. THESE CAN CAUSE NOISE DURING BRAKING AND
OFF-BRAKE CONDITIONS.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
110515A 2010-2011 Taurus, MKT 0.9 Hr.
2009-2011 MKS, Flex:
Measure And Replace
Front Brake Rotors
Caliper Anchor Brackets,
And Install Front Brake
Pad Kit (Do Not Use With
Any Other Labor
Operations)
110515B 2010-2011 Taurus, MKT 1.4 Hrs.
2009-2011 MKS, Flex:
Measure And Machine
Front Brake Rotors,
Replace Caliper Anchor
Brackets, And Install Front
Brake Pad Kit (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
2B292 42
2020 Lincoln Truck MKT FWD V6-3.7L Page 12
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 11-8-3 Date: 110811
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 11-8-3 Date: 110811
Collision Avoidance - BLIS/CTA False Blockage/DTC U3000
TSB 11-8-3
08/11/11
BLIND SPOT INFORMATION SYSTEM (BLIS) AND
CROSS TRAFFIC ALERT (CTA) - FALSE BLOCKAGE
AND/OR DIAGNOSTIC TROUBLE CODE (DTC)-
U3000 - BUILT ON OR BEFORE 3/29/2011
FORD:
2010-2011 Fusion, Taurus
2011 Edge, Explorer
LINCOLN:
2010-2011 KZ, MKT
2011 MKX
MERCURY:
2010-2011 Milan
This article supersedes TSB 11-7-5 to update the calibration level.
ISSUE
Some 2010-2011 Taurus, Fusion, Milan, MKZ, MKT, 2011 Edge, MKX and Explorer vehicles equipped with blind spot information system (BLIS)
and cross traffic alert (CIA) and built on or before 3/29/2011 may exhibit diagnostic trouble code (DTC) U3000 stored in the left hand (LH) or right
hand (RH) side obstacle detection (SOD) module and/or continuous blockage messages displayed (BLIS not available) and/or (CIA not available) in
2020 Lincoln Truck MKT FWD V6-3.7L Page 10
the message center. Blockage messages that clear after a key cycle, reappear on clear days with no heavy rain or snow may be attributed to system
software.
ACTION
Reprogram the left and right SOD modules to the latest calibration using IDS release 74.02 and higher. This new calibration is not included in the
VCM 2011.7 DVD. Calibration files may also be obtained at the website.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
110803A Check For DTCs And 0.3 Hr.
Reprogram The Left And
Right SOD Modules (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
14C689 04
Collision Avoidance - BLIS/CTA False Blockage/DTC U3000
TSB 11-8-3
08/11/11
BLIND SPOT INFORMATION SYSTEM (BLIS) AND
CROSS TRAFFIC ALERT (CTA) - FALSE BLOCKAGE
AND/OR DIAGNOSTIC TROUBLE CODE (DTC)-
U3000 - BUILT ON OR BEFORE 3/29/2011
FORD:
2010-2011 Fusion, Taurus
2011 Edge, Explorer
LINCOLN:
2010-2011 KZ, MKT
2011 MKX
MERCURY:
2010-2011 Milan
This article supersedes TSB 11-7-5 to update the calibration level.
ISSUE
Some 2010-2011 Taurus, Fusion, Milan, MKZ, MKT, 2011 Edge, MKX and Explorer vehicles equipped with blind spot information system (BLIS)
and cross traffic alert (CIA) and built on or before 3/29/2011 may exhibit diagnostic trouble code (DTC) U3000 stored in the left hand (LH) or right
hand (RH) side obstacle detection (SOD) module and/or continuous blockage messages displayed (BLIS not available) and/or (CIA not available) in
2020 Lincoln Truck MKT FWD V6-3.7L Page 10
the message center. Blockage messages that clear after a key cycle, reappear on clear days with no heavy rain or snow may be attributed to system
software.
ACTION
Reprogram the left and right SOD modules to the latest calibration using IDS release 74.02 and higher. This new calibration is not included in the
VCM 2011.7 DVD. Calibration files may also be obtained at the website.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
110803A Check For DTCs And 0.3 Hr.
Reprogram The Left And
Right SOD Modules (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
14C689 04
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 11-8-21 Date: 110830
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 11-8-21 Date: 110830
Engine, A/T Controls - Sluggish Accel/Harsh A/T Bump
TSB 11-8-21
08/30/11
6F50/6F55 TRANSMISSION - SLUGGISH
ACCELERATION FROM 0-8 KM\H (0-5 MPH)
FOLLOWED BY A HARSH BUMP OR A SLIP ON
TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR
BEFORE 4/15/2011
FORD:
2010-2011 Taurus
2009 Edge, Flex
2010-2011 Edge, Flex
2011 Explorer
LINCOLN:
2010-2011 MKS
2009 MKX
2010-2011 MKT, MKX
This article supersedes TSB 11-5-6 to update the Part List.
ISSUE
Some 2009 Edge, MKX and Flex vehicles built on or after 5/4/2009, 2010-2011 Edge, Flex, MKS, MKT, MKX, Taurus, 2011 Explorer vehicles
built on or before 4/15/2011 may have a sluggish acceleration or hesitation feel during a rolling stop 0-8 Km/h (0-5 MPH) followed by a harsh bump
or feel like a slip on take-off from a stop followed by a harsh bump.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
This valve body modification is only available for transmissions originally built with MERCON?LV listed on the dipstick.
2020 Lincoln Truck MKT FWD V6-3.7L Page 8
There is a new calibration and transmission valve body changes to correct this condition. The valve body change was to delete one hole in the valve
body separator plate and remove one check ball from the valve body in the same area where the hole in the separator plate was deleted.
NOTE
IF THIS PROCEDURE IS NOT FOLLOWED CORRECTLY, ADDITIONAL NEW CUSTOMER SYMPTOMS WILL BE PRESENT, LOSS
OF REVERSE OR 2-3 SHIFT FLARE.
1. For all model years except 2009, proceed to Step 2. For 2009 model year vehicles, verify the transmission dipstick has MERCON(R) LV listed
on the dipstick.
a. Yes - The dipstick has MERCON?LV listed on the dipstick, proceed to Step 2.
b. No - The dipstick does not have MERCON(R) LV listed on the dipstick, this procedure does not apply. Follow normal Workshop Manual
diagnostics.
2. Reprogram the PCM to the latest calibration using IDS release 73.04 and higher. This new calibration is not included in the VCM 2011.5 DVD.
Calibration files may also be obtained at the website.
3. Remove the transmission valve body. Refer to the Workshop Manual (WSM), Section 307-01.
4. Replace the separator plate in the valve body. The X identifies the hole in the valve body separator plate which will be eliminated. (Figure 1)
5. Remove one (1) check ball identified as X. (Figure 2)
a. Proper check ball locations on the remaining six (6) valve body check balls shown with arrows. (Figure 2)
6. Install transmission valve body. Refer to WSM, Section 307-01.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
110821A 2009-2011 Edge And 3.0Hrs.
MKX: Replace The
Separator Plate, Includes
2020 Lincoln Truck MKT FWD V6-3.7L Page 9
Time To Remove And
Install Main Control,
Remove Check Ball, And
Reprogram The PCM (Do
Not Use With Any Other
Labor Operations)
110821A 2010-2011 Taurus And 3.0 Hrs.
Flex 3.5L DOHC, MKS
And MKT 3.7L, 2011
Explorer 3.5L: Replace
The Separator Plate,
Includes Time To Remove
And Install Main Control
Remove Check Ball, And
Reprogram The PCM (Do
Not Use With Any Other
Labor Operations)
110821A 2010-2011 Taurus, MKS, 3.1 Hrs.
Flex, And MKT 3.5L GTDI:
Replace The Separator
Plate, Includes Time To
Remove And Install Main
Control, Remove Check
Ball, And Reprogram The
PCM (Do Not Use With
Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
7A100 42
Engine, A/T Controls - Sluggish Accel/Harsh A/T Bump
TSB 11-8-21
08/30/11
6F50/6F55 TRANSMISSION - SLUGGISH
ACCELERATION FROM 0-8 KM\H (0-5 MPH)
FOLLOWED BY A HARSH BUMP OR A SLIP ON
TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR
BEFORE 4/15/2011
FORD:
2010-2011 Taurus
2009 Edge, Flex
2010-2011 Edge, Flex
2011 Explorer
LINCOLN:
2010-2011 MKS
2009 MKX
2010-2011 MKT, MKX
This article supersedes TSB 11-5-6 to update the Part List.
ISSUE
Some 2009 Edge, MKX and Flex vehicles built on or after 5/4/2009, 2010-2011 Edge, Flex, MKS, MKT, MKX, Taurus, 2011 Explorer vehicles
built on or before 4/15/2011 may have a sluggish acceleration or hesitation feel during a rolling stop 0-8 Km/h (0-5 MPH) followed by a harsh bump
or feel like a slip on take-off from a stop followed by a harsh bump.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
This valve body modification is only available for transmissions originally built with MERCON?LV listed on the dipstick.
2020 Lincoln Truck MKT FWD V6-3.7L Page 8
There is a new calibration and transmission valve body changes to correct this condition. The valve body change was to delete one hole in the valve
body separator plate and remove one check ball from the valve body in the same area where the hole in the separator plate was deleted.
NOTE
IF THIS PROCEDURE IS NOT FOLLOWED CORRECTLY, ADDITIONAL NEW CUSTOMER SYMPTOMS WILL BE PRESENT, LOSS
OF REVERSE OR 2-3 SHIFT FLARE.
1. For all model years except 2009, proceed to Step 2. For 2009 model year vehicles, verify the transmission dipstick has MERCON(R) LV listed
on the dipstick.
a. Yes - The dipstick has MERCON?LV listed on the dipstick, proceed to Step 2.
b. No - The dipstick does not have MERCON(R) LV listed on the dipstick, this procedure does not apply. Follow normal Workshop Manual
diagnostics.
2. Reprogram the PCM to the latest calibration using IDS release 73.04 and higher. This new calibration is not included in the VCM 2011.5 DVD.
Calibration files may also be obtained at the website.
3. Remove the transmission valve body. Refer to the Workshop Manual (WSM), Section 307-01.
4. Replace the separator plate in the valve body. The X identifies the hole in the valve body separator plate which will be eliminated. (Figure 1)
5. Remove one (1) check ball identified as X. (Figure 2)
a. Proper check ball locations on the remaining six (6) valve body check balls shown with arrows. (Figure 2)
6. Install transmission valve body. Refer to WSM, Section 307-01.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
110821A 2009-2011 Edge And 3.0Hrs.
MKX: Replace The
Separator Plate, Includes
2020 Lincoln Truck MKT FWD V6-3.7L Page 9
Time To Remove And
Install Main Control,
Remove Check Ball, And
Reprogram The PCM (Do
Not Use With Any Other
Labor Operations)
110821A 2010-2011 Taurus And 3.0 Hrs.
Flex 3.5L DOHC, MKS
And MKT 3.7L, 2011
Explorer 3.5L: Replace
The Separator Plate,
Includes Time To Remove
And Install Main Control
Remove Check Ball, And
Reprogram The PCM (Do
Not Use With Any Other
Labor Operations)
110821A 2010-2011 Taurus, MKS, 3.1 Hrs.
Flex, And MKT 3.5L GTDI:
Replace The Separator
Plate, Includes Time To
Remove And Install Main
Control, Remove Check
Ball, And Reprogram The
PCM (Do Not Use With
Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
7A100 42
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 11-12-10 Date: 111222
Disclaimer2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 11-12-10 Date: 111222
A/T - Slow Acceleration 0-5 MPH/Harsh Bump/Slip
TSB 11-12-10
12/22/11
6F50/6F55 TRANSMISSION - SLUGGISH
ACCELERATION FROM 0-8 KM\H (0-5 MPH)
FOLLOWED BY A HARSH BUMP OR A SLIP ON
TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR
BEFORE 4/15/2011
FORD:
2010-2011 Taurus
2009 Edge, Flex
2010-2011 Edge, Flex
2011 Explorer
LINCOLN:
2010-2011 MKS
2009 MKX
2010-2011 MKT, MKX
This article supersedes TSB 11-9-11 to update the Service Procedure.
ISSUE
Some 2009 Edge, MKX and Flex vehicles built on or after 5/4/2009, 2010-2011 Edge, Flex, MKS, MKT, MKX, Taurus and 2011 Explorer vehicles
built on or before 4/15/2011 may have a sluggish acceleration or hesitation feel during a rolling stop 0-8 Km/h (0-5 MPH) followed by a harsh bump
or feel like a slip on take-off from a stop followed by a harsh bump.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
This valve body modification is only available for transmissions originally built with MERCON?LV listed on the dipstick.
There is a new calibration and transmission valve body change to correct this condition. The valve body change was to delete one hole in the valve
body separator plate and remove one check ball from the valve body in the same area where the hole in the separator plate was deleted.
NOTE
IF THIS PROCEDURE IS NOT FOLLOWED CORRECTLY, ADDITIONAL NEW CUSTOMER SYMPTOMS WILL BE PRESENT, SUCH
AS LOSS OF REVERSE OR 2-3 SHIFT FLARE.
1. For all model years except 2009, proceed to Step 2. For 2009 model year vehicles, verify the transmission dipstick has MERCON(R) LV listed
on the dipstick.
a. Yes - The dipstick has MERCON(R) LV listed on the dipstick; proceed to Step 2.
b. No - The dipstick does not have MERCON(R) LV listed on the dipstick; this procedure does not apply. Follow normal Workshop Manual
diagnostics.
2. Reprogram the PCM to the latest calibration using IDS release 73.04 and higher. This new calibration is not included in the VCM 2011.5 DVD.
Calibration files may also be obtained at the website.
2020 Lincoln Truck MKT FWD V6-3.7L Page 6
3. Remove the transmission valve body. Refer to the Workshop Manual (WSM), Section 307-01.
4. Replace both separator plates listed in the Parts List. The X identifies the hole in the valve body separator plate which will be eliminated. (Figure
1)
a. Proper check ball locations on the remaining six (6) valve body check balls shown with arrows. (Figure 2)
5. Remove one (1) check ball identified as X. (Figure 2)
6. Install transmission valve body. Refer to WSM, Section 307-01.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified
causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
111210A 2009-2011 Edge And 3.0Hrs.
MK Replace The
Separator Plate, Includes
Time To Remove And
Install Main Control,
Remove Check Ball, And
Reprogram The PCM (Do
Not Use With Any Other
Labor Operations)
111210A 2010-2011 Taurus And 3.0Hrs.
Flex 3.5L DOHC, MKS
2020 Lincoln Truck MKT FWD V6-3.7L Page 7
And MKT 3.7L, 2011
Explorer 3.5L: Replace
The Separator Plate,
Includes Time To Remove
And Install Main Control,
Remove Check Ball, And
Reprogram The PCM (Do
Not Use With Any Other
Labor Operations)
111210A 2010-2011 Taurus, MKS, 3.1 Hrs.
Flex, And MKT 3.5L GTDI:
Replace The Separator
Plate, Includes Time To
Remove And Install Main
Control, Remove Check
Ball, And Reprogram The
PCM (Do Not Use With
Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
7A100 42
A/T - Slow Acceleration 0-5 MPH/Harsh Bump/Slip
TSB 11-12-10
12/22/11
6F50/6F55 TRANSMISSION - SLUGGISH
ACCELERATION FROM 0-8 KM\H (0-5 MPH)
FOLLOWED BY A HARSH BUMP OR A SLIP ON
TAKE-OFF FOLLOWED BY A BUMP - BUILT ON OR
BEFORE 4/15/2011
FORD:
2010-2011 Taurus
2009 Edge, Flex
2010-2011 Edge, Flex
2011 Explorer
LINCOLN:
2010-2011 MKS
2009 MKX
2010-2011 MKT, MKX
This article supersedes TSB 11-9-11 to update the Service Procedure.
ISSUE
Some 2009 Edge, MKX and Flex vehicles built on or after 5/4/2009, 2010-2011 Edge, Flex, MKS, MKT, MKX, Taurus and 2011 Explorer vehicles
built on or before 4/15/2011 may have a sluggish acceleration or hesitation feel during a rolling stop 0-8 Km/h (0-5 MPH) followed by a harsh bump
or feel like a slip on take-off from a stop followed by a harsh bump.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
This valve body modification is only available for transmissions originally built with MERCON?LV listed on the dipstick.
There is a new calibration and transmission valve body change to correct this condition. The valve body change was to delete one hole in the valve
body separator plate and remove one check ball from the valve body in the same area where the hole in the separator plate was deleted.
NOTE
IF THIS PROCEDURE IS NOT FOLLOWED CORRECTLY, ADDITIONAL NEW CUSTOMER SYMPTOMS WILL BE PRESENT, SUCH
AS LOSS OF REVERSE OR 2-3 SHIFT FLARE.
1. For all model years except 2009, proceed to Step 2. For 2009 model year vehicles, verify the transmission dipstick has MERCON(R) LV listed
on the dipstick.
a. Yes - The dipstick has MERCON(R) LV listed on the dipstick; proceed to Step 2.
b. No - The dipstick does not have MERCON(R) LV listed on the dipstick; this procedure does not apply. Follow normal Workshop Manual
diagnostics.
2. Reprogram the PCM to the latest calibration using IDS release 73.04 and higher. This new calibration is not included in the VCM 2011.5 DVD.
Calibration files may also be obtained at the website.
2020 Lincoln Truck MKT FWD V6-3.7L Page 6
3. Remove the transmission valve body. Refer to the Workshop Manual (WSM), Section 307-01.
4. Replace both separator plates listed in the Parts List. The X identifies the hole in the valve body separator plate which will be eliminated. (Figure
1)
a. Proper check ball locations on the remaining six (6) valve body check balls shown with arrows. (Figure 2)
5. Remove one (1) check ball identified as X. (Figure 2)
6. Install transmission valve body. Refer to WSM, Section 307-01.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified
causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
111210A 2009-2011 Edge And 3.0Hrs.
MK Replace The
Separator Plate, Includes
Time To Remove And
Install Main Control,
Remove Check Ball, And
Reprogram The PCM (Do
Not Use With Any Other
Labor Operations)
111210A 2010-2011 Taurus And 3.0Hrs.
Flex 3.5L DOHC, MKS
2020 Lincoln Truck MKT FWD V6-3.7L Page 7
And MKT 3.7L, 2011
Explorer 3.5L: Replace
The Separator Plate,
Includes Time To Remove
And Install Main Control,
Remove Check Ball, And
Reprogram The PCM (Do
Not Use With Any Other
Labor Operations)
111210A 2010-2011 Taurus, MKS, 3.1 Hrs.
Flex, And MKT 3.5L GTDI:
Replace The Separator
Plate, Includes Time To
Remove And Install Main
Control, Remove Check
Ball, And Reprogram The
PCM (Do Not Use With
Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
7A100 42
2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 12-4-2 Date: 120405
2020 Lincoln Truck MKT FWD V6-3.7L Technical Service Bulletin # 12-4-2 Date: 120405
Engine Controls - Reduced Heater Output In Cold Temps
TSB 12-4-2
04/05/12
REDUCED HEATER DUCT DISCHARGE
TEMPERATURE AT IDLE IN COLD AMBIENT
TEMPERATURES BELOW -9 DEGREES CELSIUS (15
FAHRENHEIT)
FORD:
2009-2012 Flex
LINCOLN:
2010-2012 MKT
The article supersedes TSB 10-25-10 to update the vehicle model years and Service Procedure.
ISSUE
Some 2009-2012 Ford Flex and 2010-2012 Lincoln MKT vehicles may exhibit a concern of reduced heater duct discharge temperature in ambient
temperatures below -9 Degrees C (15 Degrees F) when the engine speed is reduced to idle.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Check vehicle build date. Is the vehicle build date on or before 12/20/2010?
a. Yes - Reprogram the PCM to the latest calibration using IDS release 70.03 and higher. This new calibration is not included in the VCM
2010.11 DVD. Calibration files may also be obtained at the website. Proceed to Step 2.
b. No - Proceed to Step 2.
2. Inspect check valve location in vent hose. On 3.5L GTDI engine, vent hose runs from upper radiator hose to degas bottle. On 3.5L/3.7L TiVCT
engine, vent hose runs from thermostat housing to degas bottle. Squeeze hose with fingers to verify location.
2020 Lincoln Truck MKT FWD V6-3.7L Page 2
a. 3.5L/3.7L TiVCT engine (Figures 1-2):
(1) If the valve is in location A - The check valve is in the wrong location. Proceed to Step 3.
(2) If the valve is in location B - The check valve is in the correct location. Proceed to Step 4.
b. 3.5L GTDI engine (Figures 3-4):
2020 Lincoln Truck MKT FWD V6-3.7L Page 3
(1) If the valve is in location C - The check valve is in the wrong location. Proceed to Step 3.
(2) If the valve is in location D - The check valve is in the correct location. Proceed to Step 4.
3. Replace vent hose and proceed to Step 4.
4. Idle engine at shop ambient temperature of 15 ��C (59 ��F) or higher with the hood closed until cooling fan turns on.
NOTE
FAILURE TO ENSURE THERMOSTAT IS FULLY OPEN MAY RESULT IN A REPEAT REPAIR.
5. Set the front climate temperature control to 32 ��C (90 ��F) and turn off the auxiliary climate control.
6. Set the mode to panel/vent and A/C switched off. Recirculation mode must be shut off.
7. Set the blower to highest speed and open all panel vents.
8. The left center vent discharge air temperature should be a minimum of 58 ��C (136 ��F) at 16 ��C (61 ��F) ambient. Does vehicle meet minimum
discharge air temperature criteria?
a. Yes - Normal vehicle characteristic.
b. No - Possible trapped air. Go to Step 10.
NOTE
VACUUM TOOL SHOULD ONLY BE USED ON EMPTY COOLING SYSTEM. FAILURE TO PERFORM BLEED PROCEDURE AFTER
VACUUM TOOL USAGE MAY RESULT IN REPEAT REPAIR. WSM INSTRUCTIONS MUST BE FOLLOWED EXACTLY TO
PREVENT REPEAT REPAIR.
CAUTION
ALWAYS ALLOW THE ENGINE TO COOL BEFORE OPENING THE COOLING SYSTEM. DO NOT UNSCREW THE COOLANT
PRESSURE RELIEF CAP WHEN THE ENGINE IS OPERATING OR THE COOLING SYSTEM IS HOT. THE COOLING SYSTEM IS
UNDER PRESSURE; STEAM AND HOT LIQUID CAN COME OUT FORCEFULLY WHEN THE CAP IS LOOSENED SLIGHTLY.
9. Fill the degas bottle to 25 mm (1") above the cold fill line.
10. Install the degas bottle cap until at least one (1) audible click is heard.
11. Turn the climate control system off.
12. Start the engine and increase the engine speed to 3,500 RPM and hold for 30 seconds.
13. Turn the engine off and wait for one (1) minute to purge any large air pockets from the cooling system.
14. Check the engine coolant level in the degas bottle and if necessary fill to 25 mm (1") above the top of the cold fill line on the degas bottle if the
engine is warm or to the top of the cold fill line if the engine is cold.
15. Install the degas bottle cap until at least one (1) audible click is heard.
16. Start the engine and let it idle until the engine reaches normal operating temperature and the thermostat is fully open. A fully open thermostat is
verified by the cooling system fan cycling on at least once.
17. Increase the engine speed to 3,500 RPM and hold for 30 seconds.
18. Allow the engine to idle for 30 seconds.
19. Turn the engine off for one (1) minute.
20. Repeat Steps 17-19 a total of 15 times to remove any remaining air trapped in the system.
21. Check the engine coolant level in the degas bottle and if necessary fill to 25 mm (1") above the top of the cold fill line on the degas bottle if the
engine is warm or to the top of the cold fill line if the engine is cold.
22. Install the degas bottle cap until at least one (1) audible click is heard.
23. Repeat Steps 4-8.
24. Does vehicle meet minimum discharge air temperature criteria?
2020 Lincoln Truck MKT FWD V6-3.7L Page 4
a. Yes - Normal vehicle characteristics.
b. No - Perform normal diagnostics. Refer to WSM, Section 412-00.
Please advise the customer that this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle's computer to learn the
transmission's unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a re-learning process. This
re-learning process may result in firmer than normal upshifts and downshifts for several days.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior
approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part
coverage tool.
OPERATION DESCRIPTION TIME
120402A 2009-2012 Flex, 0.2 Hr.
2010-2012 MKT: Inspect
Vent Hose, Verify
Discharge Temperature
(Do Not Use With Any
Other Labor Operations)
120402B 2009-2012 Flex, 0.4 Hr.
2010-2012 MKT:
Reprogram The PCM,
Inspect Vent Hose, Verify
Discharge Temperature
(Do Not Use With Any
Other Labor Operations)
120402C 2009-2012 Flex, 1.0 Hr.
2010-2012 MKT: Inspect
Vent Hose, Verify
Discharge Temperature,
Perform Bleed Procedure
(Do Not Use With Any
Other Labor Operations)
120402D 2009-2012 Flex, 1.2 Hrs.
2010-2012 MKT:
Reprogram PCM, Inspect
Vent Hose, Verify
Discharge Temperature,
Perform Bleed Procedure
(Do Not Use With Any
Other Labor Operations)
120402E 2009-2012 Flex, 1.6 Hrs.
2010-2012 MKT: Inspect
And Replace Vent hose,
Verify Discharge
Temperature, Perform
Bleed Procedure (Do Not
Use With Any Other Labor
Operations)
120402F 2009-2012 Flex, 1.8 Hrs
2010-2012 MKT:
Reprogram The PCM,
Inspect And Replace Vent
hose, Verify Discharge
Temperature, Perform
Bleed Procedure (Do Not
2020 Lincoln Truck MKT FWD V6-3.7L Page 5
Use With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 04
Engine Controls - Reduced Heater Output In Cold Temps
TSB 12-4-2
04/05/12
REDUCED HEATER DUCT DISCHARGE
TEMPERATURE AT IDLE IN COLD AMBIENT
TEMPERATURES BELOW -9 DEGREES CELSIUS (15
FAHRENHEIT)
FORD:
2009-2012 Flex
LINCOLN:
2010-2012 MKT
The article supersedes TSB 10-25-10 to update the vehicle model years and Service Procedure.
ISSUE
Some 2009-2012 Ford Flex and 2010-2012 Lincoln MKT vehicles may exhibit a concern of reduced heater duct discharge temperature in ambient
temperatures below -9 Degrees C (15 Degrees F) when the engine speed is reduced to idle.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Check vehicle build date. Is the vehicle build date on or before 12/20/2010?
a. Yes - Reprogram the PCM to the latest calibration using IDS release 70.03 and higher. This new calibration is not included in the VCM
2010.11 DVD. Calibration files may also be obtained at the website. Proceed to Step 2.
b. No - Proceed to Step 2.
2. Inspect check valve location in vent hose. On 3.5L GTDI engine, vent hose runs from upper radiator hose to degas bottle. On 3.5L/3.7L TiVCT
engine, vent hose runs from thermostat housing to degas bottle. Squeeze hose with fingers to verify location.
2020 Lincoln Truck MKT FWD V6-3.7L Page 2
a. 3.5L/3.7L TiVCT engine (Figures 1-2):
(1) If the valve is in location A - The check valve is in the wrong location. Proceed to Step 3.
(2) If the valve is in location B - The check valve is in the correct location. Proceed to Step 4.
b. 3.5L GTDI engine (Figures 3-4):
2020 Lincoln Truck MKT FWD V6-3.7L Page 3
(1) If the valve is in location C - The check valve is in the wrong location. Proceed to Step 3.
(2) If the valve is in location D - The check valve is in the correct location. Proceed to Step 4.
3. Replace vent hose and proceed to Step 4.
4. Idle engine at shop ambient temperature of 15 ��C (59 ��F) or higher with the hood closed until cooling fan turns on.
NOTE
FAILURE TO ENSURE THERMOSTAT IS FULLY OPEN MAY RESULT IN A REPEAT REPAIR.
5. Set the front climate temperature control to 32 ��C (90 ��F) and turn off the auxiliary climate control.
6. Set the mode to panel/vent and A/C switched off. Recirculation mode must be shut off.
7. Set the blower to highest speed and open all panel vents.
8. The left center vent discharge air temperature should be a minimum of 58 ��C (136 ��F) at 16 ��C (61 ��F) ambient. Does vehicle meet minimum
discharge air temperature criteria?
a. Yes - Normal vehicle characteristic.
b. No - Possible trapped air. Go to Step 10.
NOTE
VACUUM TOOL SHOULD ONLY BE USED ON EMPTY COOLING SYSTEM. FAILURE TO PERFORM BLEED PROCEDURE AFTER
VACUUM TOOL USAGE MAY RESULT IN REPEAT REPAIR. WSM INSTRUCTIONS MUST BE FOLLOWED EXACTLY TO
PREVENT REPEAT REPAIR.
CAUTION
ALWAYS ALLOW THE ENGINE TO COOL BEFORE OPENING THE COOLING SYSTEM. DO NOT UNSCREW THE COOLANT
PRESSURE RELIEF CAP WHEN THE ENGINE IS OPERATING OR THE COOLING SYSTEM IS HOT. THE COOLING SYSTEM IS
UNDER PRESSURE; STEAM AND HOT LIQUID CAN COME OUT FORCEFULLY WHEN THE CAP IS LOOSENED SLIGHTLY.
9. Fill the degas bottle to 25 mm (1") above the cold fill line.
10. Install the degas bottle cap until at least one (1) audible click is heard.
11. Turn the climate control system off.
12. Start the engine and increase the engine speed to 3,500 RPM and hold for 30 seconds.
13. Turn the engine off and wait for one (1) minute to purge any large air pockets from the cooling system.
14. Check the engine coolant level in the degas bottle and if necessary fill to 25 mm (1") above the top of the cold fill line on the degas bottle if the
engine is warm or to the top of the cold fill line if the engine is cold.
15. Install the degas bottle cap until at least one (1) audible click is heard.
16. Start the engine and let it idle until the engine reaches normal operating temperature and the thermostat is fully open. A fully open thermostat is
verified by the cooling system fan cycling on at least once.
17. Increase the engine speed to 3,500 RPM and hold for 30 seconds.
18. Allow the engine to idle for 30 seconds.
19. Turn the engine off for one (1) minute.
20. Repeat Steps 17-19 a total of 15 times to remove any remaining air trapped in the system.
21. Check the engine coolant level in the degas bottle and if necessary fill to 25 mm (1") above the top of the cold fill line on the degas bottle if the
engine is warm or to the top of the cold fill line if the engine is cold.
22. Install the degas bottle cap until at least one (1) audible click is heard.
23. Repeat Steps 4-8.
24. Does vehicle meet minimum discharge air temperature criteria?
2020 Lincoln Truck MKT FWD V6-3.7L Page 4
a. Yes - Normal vehicle characteristics.
b. No - Perform normal diagnostics. Refer to WSM, Section 412-00.
Please advise the customer that this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle's computer to learn the
transmission's unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a re-learning process. This
re-learning process may result in firmer than normal upshifts and downshifts for several days.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior
approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part
coverage tool.
OPERATION DESCRIPTION TIME
120402A 2009-2012 Flex, 0.2 Hr.
2010-2012 MKT: Inspect
Vent Hose, Verify
Discharge Temperature
(Do Not Use With Any
Other Labor Operations)
120402B 2009-2012 Flex, 0.4 Hr.
2010-2012 MKT:
Reprogram The PCM,
Inspect Vent Hose, Verify
Discharge Temperature
(Do Not Use With Any
Other Labor Operations)
120402C 2009-2012 Flex, 1.0 Hr.
2010-2012 MKT: Inspect
Vent Hose, Verify
Discharge Temperature,
Perform Bleed Procedure
(Do Not Use With Any
Other Labor Operations)
120402D 2009-2012 Flex, 1.2 Hrs.
2010-2012 MKT:
Reprogram PCM, Inspect
Vent Hose, Verify
Discharge Temperature,
Perform Bleed Procedure
(Do Not Use With Any
Other Labor Operations)
120402E 2009-2012 Flex, 1.6 Hrs.
2010-2012 MKT: Inspect
And Replace Vent hose,
Verify Discharge
Temperature, Perform
Bleed Procedure (Do Not
Use With Any Other Labor
Operations)
120402F 2009-2012 Flex, 1.8 Hrs
2010-2012 MKT:
Reprogram The PCM,
Inspect And Replace Vent
hose, Verify Discharge
Temperature, Perform
Bleed Procedure (Do Not
2020 Lincoln Truck MKT FWD V6-3.7L Page 5
Use With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 04
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